based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The photo I received was blurry. I expected the 5×7 I ordered to be crisp like the digital proof I selected. It makes me glad I didn't spend any more money on a larger package.
I had 2 kids graduate and I had to pay shipping on both orders - I couldn’t get it to combine both kids
Great pictures but pricey
Was difficult to locate pictures
Quick, convenient
I think for 4 pictures I bought was outrageous. $116. They weren't worth the price. I feel being a big moment in the students life, the photographer could've spent a little more time in making the pictures a little more important. They were bland. Could've had the college in the backdrop, maybe some flower arrangements on each side for the females (my daughter graduated). I wouldn't recommend them and maybe the college could've done a better job planning to accommodate that extra mile!
Cost to much
We did not get an email with ordering info. I wasted time calling Prestige photography as I didn't know who took the grad photos. My daughter had to ask friends about how to access the photos. You would probably have more sales if you did more to advertise how and where to purchase.
Fast and easy
Wasn’t happy with glossy pics, last pics I’d ordered from graduation were nicer matte finish, description wasn’t clear
HAven't received the photos yet.
It is very expensive for STUDENTS. 50-60 dollars for downloading 1 photo is a little too much in my opinion.
The quality of one of the 5x7 photos was very poor. It’s disappointing because it was going to be a gift for my mother. The wallet size photos look good but they are extremely difficult to cut with no line or separation between the photos. A replacement for the 5x7 would be appreciated. Don’t know how to fix the wallet photos. I haven’t been able to cut them well.
Hello,
I just wanted to reach out about a problem I'm having with a PHD Graduation photo slate that I bought from you. I've attached a copy of the slate to this email so you can see what I mean. Basically, the photo is ruined because there's an image of a piece of tape at the bottom center of the frame.
I'm assuming this must be some kind of mistake that happened before the photo was scanned or projected onto the slate. As you can imagine, this photo is really important to me, so I was hoping we could find a way to fix it. Do you have any ideas on how we might be able to do that?
To be honest, what I would prefer is either a replacement photo slate or a full refund.
Please let me know your thoughts on what we can do to resolve this issue.
Thank you!
Name removed
Paid $60 for 1 download that was low quality, what’s the point in having a high quality camera.
Quality prints and I liked the metallic in the color
The picture I ordered was printed on such cheap paper it was awful! I have never paid so much for so little! I cannot even display my sons graduation picture because it was so poorly printed.
The pictures were great however I will still need to order more.
Delivery was quick
Quality and speed of service
It was easy to select a photo, order, and quick delivery! BE
Take better pictures…my pics were blurry
Photograph of my daughter (that could not be cropped) was so off center. Professional photographer should have done a much better job.
Haven’t received the pics yet but you have variety to catch the moments!
One of the photos o selected was great but the other of my child receiving her degree was blury.
All the photos we received were blurry
My daughters picture has so much shine on her face. i was very disappointed when it arrived in the mail.
I haven’t received what I ordered so how can I give you a rating?
The price is a bit spendy for a few photos. Photos look nice. But boy the price for what you get is not nice.
Quickness