based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fake backgrounds, using text to send photos instead of email or mail.
I ordered and paid for the shiny finish with touch ups. I received Matt finish and no touch ups. I then received the correct finish but still no touch ups. This is a very important graduation for my family. Austin is the first in the family to graduate with a masters degree.
I get 3 semi decent pictures. The rest were awful. And oh yah $100.95 for 3 picture downloads yall robbing us more then the school.
I have sent you two emails that I have sent about the quality of my purchase and I haven’t received any response. The email address is Email address removed
These pictures were WAY overpriced for what they were. Not to mention uncentered!
The coloring is off. The gold tassel isn’t even colored gold. It looks like a bad copy.
I felt that with the amount of photos taken, a lot of group or individual photo possibilities were not met or provided. We took a lot of group photos at white tea and they weren’t even presented as a purchase option.
We loved our pictures! Very professional!
There were so many cameras present but there were so few pictures taken. I understand opportunities being limited in large groups, but I was the only one on stage for a period of time and barely got a picture. Even then, I had to email and ask for it.
Very expensive for students!
The service is extremely expensive
The photos were poor
I ordered a plaque for my anniversary. It's been 20 days, I haven't received a single update.
This is unacceptable.
I resented the high pressure to buy. The picture were not good at in terms of getting good shots of the people involved unless they were posing. Pictures of the white coats were taken while they we being out on awkwardly and now after they were on all the way. Candid pictures did not have smiles.
The system when I choose the photo is not very easy to use.
I have paid for the photos but I haven’t got the photo yet.
Horrible UI and scummy tactics
I was going to give e yall a call. The quality of the photos were very poor. They were very fuzzy. I would appreciate either a refund or for them to be reprinted.
The photos were very blurry and not of great quality.
Name removed
Phone number removed
Diploma receiving picture didnt show her face. Disappointed about that.
Pictures are great and the prices are reasonable...
Photos were blurry, but you could not tell that in the thumbnails. Very disappointed in the quality, especially given the price.
My skin color was unnatural and the pose has me looking one way and the president the other. Super disappointed.
Photos were perfect. May need to order additional ones as well as other items. Very pleased!
Pictures were very nicely done!! Would highly recommend!!
Pictures got wet. Envelope was soaking wet. Mail man/women left the envelope on our doorstep and it’s been raining everyday. Got wet but the pictures didn’t smudge. Thank God. I spent money for that.
Ease of ordering. Received the Photos quickly.
Good photos, good packages, good delivery time. Thanks.
we like the photo very much thank you
I’ve seen better pictures some of the picture was fuzzy