based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The packing of the pictures did not protect the photos from getting bent in transition. The product should be protected and not by saying "don't fold" on the envelope.
No random people in the background when taking the diploma photo. Have photographers turned differently.
Too expensive, photos not worth the prices
Poor picture quality, blurry.
Quality of Photo and ease of purchase.
Timeleness was a bit lacking....I did not even know that there were going to be any accessible professional shots for purchase...just some items to consider.
Thanks!!
Quality photos
Very professional. Pictures were beautiful. Loved them.
We felt the reprint of the image we chose was undersaturated in color compared to what was shown offered online.
Very costly for what they are.
Photos were not sharp or focused on the face, but instead on Benny the Beaver!!! Very expensive. Photos were not taken at a good angle and seemed rushed. I was expecting a nice professional photo to frame, but these were not good at all. Very disappointing.
Paid for something I did not get....low quality digital copy. Never responded to email or contact us form.
The pictures weren’t as clear/crisp as I expected.
You would think as a back up, photographers would take a second picture or even check the picture really fast. My eyes were closed in my picture after I walked off the stage. On an important day that only happens once for some, an image meant to capture the moment is a dud.
Good photo options and good quality pics
Prices are really high 😞
The resolution of the photo and quality of the were not great. An inexpensive digital copy would have been a better offer. Prices were too high.
Quality of pictures horrible. Blurry & looks like my picture got wet & dried.
Very disappointed!
There wasn’t a picture of my grad by herself with her cap and gown the only picture I had an option to by was her shaking her professors hand
Quick shipping.
The quality and clarity are fantastic.
Centering of grad in photo was poor. Have grad set aside unnecessary items prior to having photos taken. Price and options for packages were mediocre.
Make it easier for Canadians to order your products
My photo is blurry and I emailed to find out if I can return it and get a clear one and no one responded.
Good quality, fair pricing and fast service
More options for finishes and sizes.
Way too expensive, lower the prices.
So expensive for downloads and prints
The picture itself was great. The cropping on the photo was very odd, and we had it redone. Then it had a 2023 stamped on it, so we had to re-order for a third time. The cropping done was different on my large photo than the smaller versions I ordered, even though they're the same picture.
Excellent service. Had a question and called customer service. They answered right away and we’re very friendly and helpful.
nothing wrong, i just know that i would not be recommending the service.