based on 8747 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was absolutely unprofessional picture! Dark, blurry and low paper quality.
I sent an email as well to complain.
What you could do make it right, send my money back.
I’m upset and disappointed as I wanted to order more pictures since that event was special time in life!
The process is very easy and quick!
Very good!
My son's tassel was stuck on his beard and the photographer made no mention of it at all, so it's on all his pics that way. I know they are busy and working to get a lot of students photos taken, but it would be great if they'd spend at least two seconds to help the students prepare for the photo.
The photos were good. No complaints. Didn’t have a choice to use them if I wanted a picture at graduation. It is a monopoly with their price dictated.
Timely, high quality and not too expensive.
Easy to use and quick shipping.
I believe The Grad Team is responsible for the graduation celebration. That event was top shelf. Everything seemed so well thought and presented.
The accommodations for Wheelchair assist was extremely organized and greatly helpful to me since I had recently had a total knee replacement.
Ordering the cap and gown, etc . was very easy...and I loved the repeat reminders to consider various things approaching the graduation.
I appreciated the concept of holding separate Commencement activities.
My guests are still talking about how well everything was carried out in Las Vegas, and they never considered WGU before my graduation activities.
I am so proud of my degree from WGU.
If there is anyway I can be a part of The Grad Team, please let me know.
I paid $60.00 for a digital download and received a 1MB image. The quality is not good! Any cell phone is capable of better than that. I am terribly disappointed.
The product is great quality but they are very expensive.
Great opportunity to get quality grad photos for framing. So happy they were available!!
My frame was broken in half when I opened the box
Thorough coverage of graduate and very high quality photographs.
The quality of the service was outstanding. The pictures were amazing.
Not having ordered pictures like this before, some helpful hints would have been nice. Better explanations of the different quality choices for the pictures, putting the name on all, or some of the pictures, which ones would be best for the names, which choice for the backgrounds, etc...
I realize this is all a matter of personal choice but a little something to go by would have been helpful. Thanks.
Price for what u get is ridiculous. Every real photographer knows to check for things out of place. My hood was funky and my shirt was showing on one side.
Digital picture seem pricey. Also it would be nice if the downloads were .png.
Convenience and variety of options
Too expensive.
Easy process for ordering
The pictures were all off-center, which renders them useless. Whoever edited the pictures placed him too far to the right in the image, so it looks really bad. We were very disappointed in the overall picture, especially for how expensive they were to purchase.
Friendly website, easy to place order. Great quality picture and fast service. I also ordered a mug and love it.
Great picture...came quickly
Quality product. Speedy delivery.
The quality of the tassel frame I thought was bad. The other one I bought was great
I ordered 4 5x7s, and two fridge magnets. Loved the magnets. However, the 5 x 7s were somewhat grainy/out of focus and 2 of them had visible lines through the photo. With the graininess and lack of focus, I'm not sure how we ever could've ordered anything larger! I feel the color is off on the skin tones, also. I am incredibly disappointed for the price we paid.
I needed more time to order. Order by date came fast I wasn’t even home from my trip yet. Especially the holidays in the middle of everything. The magnets I ordered were much smaller than I expected
The picture quality was great and my photos arrived quickly.
Everything
Variety of pictures. Quick service.