based on 8747 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not suticified
Good prices and quality photos!
Photots
I ordered twice but the mugs I was sent to me and my aunt’s address have the complete wrong schools on them. How does that happen two times?
Pictures look terrible and I could not order as many as I wish. As experts on this job (and better profit) you could have warned student was not wearing appropriate TOP under graduation gown.
I love the variety in the back drops. Also, I think the pricing is competitive. Great w0rk!
Excellent!
Very impressed with how easy it was to order and how quickly I received my order. Thank you so much!
My photos were not protected in plastic and came in the mail on a rainy day in a paper envelope. Luckily I have a lift in my mailbox that keeps mail off the bottom Of the mailbox. Photos were affected by the moisture and were a little warped!
look good and quick delivery
worst
like stealing money from students without editing it properly
The photographer didn’t know how to pose or set up pics….they are awkward and I purchased one because I really wanted to capture the moment but my daughter really does not like them at all. Matter of fact one of the ones we purchased was because it was so bad!!!
Taking a 12MP image and compressing it to 1MB causes noticable loss of quality. In addition, the color balance of the images is off and one image was badly out of focus (which could not be seen in the online thumbnails). It was a complete ripoff of $100.
Prices were way too high
The touchup should be included not extra.
To expensive
The pictures were beautiful! I loved them!
Quality
Email notice said order early for best pricing. Then after I receive my order, another email offers coupons to save. Price had not changed and I could of used coupons due to my financial situation. Also, I only have one photo from graduation even though I took several. Highly disappointed since I traveled far to get all the grad experience. Now I dont have photos to capture what I wanted.
Good quality. Quick delivery
The photographers did well, and were personable.
Official graduation pictures, quality of the picture, and fast turn around time
The variety of products and packages to choose from
I have already emailed you - no response has come from you about the poor quality of the photos I received from you.
I would hope at least you would want to reach out to me to rectify the issue. Sadly no one has contacted me!!
Email address removed
Probably nothing! You’re dealing with a set of circumstances, and you’ve got one shot. It came out pretty well with those challenges.
The quality of the pictures were okay but the Greenscreen was very obvious and the pictures were so expensive just to download them that I was only able to get a few. I wouldnt have ordered any expect this is the only opportunity I had for a professional headshot in my white coat and I had family that wasn't able to make it. I felt preyed upon by these prices as I wasn't given a choice between photographers.
I just feel a 8x10 photo should work on any 8x10 frame. I have tried 2 frames from Amazon and one from Target and the photo is still too small. I’m not able to put my pic out there due to the photo being slightly too small
Is there a little piece attached to the back of the frame? it can’t stand on the desk.
The quality of the photographs exceeded my expectations.
The Last name removed Tassel frame was way overpriced. Poorly made. It also came with the wrong graduation year and no tassel. The email to customer support regarding my order was never responded to. I just don't want to ruin the moment, I'll accept the order as is with no fight. The mistake of a wrong year will be something we will laugh about in the future. But the purchase was not worth the money I spent for sure. Pretty disappointed.