Customer Testimonials
Always great service
Friendly service from people who care, and know when to let us play & explore with our toddler. Eventually he picked a Red Strider, and with no pressure or constant questions from staff.
Victoria was awesome and extremely helpful! Very knowledgeable about the bikes and accessories and invaluable in helping me pick out my first road bike.
Outstanding service ..!! The best ..!!
Ben is always helpful and friendly. Services were done well and as quick as possible.
Victoria at the Bike Mart on 380 is incredible. In all honesty I don’t know if I would have bought a bike if it wasn’t for her excellent customer service. I was on the fence about making a large purchase as I’d say I’m a casual rider at best but excited now to hit more trails. I went in to the store multiple times and did not make a purchase. Each time I stop by she was genuine and she give my family and I her undivided attention. She definitely goes above and beyond to answer any questions or concern and is very knowledgeable about the product. I’m really satisfied with my new bike and will continue shopping at Bike Mart do to the positive experience.
The employees make all the difference. The products are great, but the employees go the extra mile to make sure you know how to use the products and are so kind and wonderful! I will never use another place to buy a bike or bike accessories.
The service
David was able to provide great costumer service and very friendly
Every person is so welcoming, knowledgeable and helpful from the moment you walk in to the moment you leave.
Ben! Great guy, great service!
Super helpful and knowledgeable staff.
Always great working with your staff very knowledgable and helpful through the entire repair process.
Victoria at the Hollyhock location was very helpful, knowledgeable and provided exceptional service. Good selection and the store was vey clean. I really enjoyed my shopping experience.
Have never had a bad experience at this or any other Bike Mart location. Service is always willing to help and offer advice if needed.
Customer service is great! People are friendly. Prices are OK. Repairs are done quickly and completely. Great organization!
Excellent
Great service! Thanks!
very good
Great service. Repaired my bike on the spot.
Ben was amazing and took care of both my son’s bikes tires in no time.
He even suggested we stay vs come back in an hour as he and his partner could jam on the bikes right then.
Great attitude + great service = lifetime customer!
Tom was extremly helpful and knowledgeable.
the people.. products can be found on amazon or elsewhere, I also find same services with other providers, BUT they have excellent people skills and knowledge about their products.
Cus I love biking!
Thanks.
They had what I was looking for (hydration drink mix) as expected. Victoria was SUPER helpful and friendly.
Great people and awesome bikes!
Huge showroom and lot of collections.
I had an Amazing Experience with David. He was so patient and gave me step by step instructions. I LOVE my new Bike. I already rode it 13.5 miles the 2nd day. I would recommend him to help new and experienced riders. See y'all on the road.
You staff are friendly and knowledgeable.
Friendly, knowledgeable and helpful staff!