Customer Testimonials
Highly skilled technicians, prompt service, and great prices!
Service staff is friendly and knowledgeable. They always do a great job getting my bike in good shape
Staff is extremely knowledgeable and helpful. Went above and beyond to repair my unique Cannondale MB while saving me money!
Always prompt and knowledgeable.
Super funny and personable staff that are very knowledgeable!
The team was helpful in making our selection. They didn't pressure us one way or the other, they told us what was available and made the process super seamless.
Great people and service!
Bike Mart has cool products and the staff is very friendly and knowledgeable!
The service tech was extremely helpful and friendly. Super fast service and great prices on accessories. Will definitely use this company again.
Knowledge of the staff both sales and service, plus the quality of the products compared to most places. The quality and durability of bike and products makes it worth the price. You can test ride bicycles and their policies are very fair.
Cameron was great!
The friendly associates, helpfulness!
Quick turn time.
Great store, wonderful staff and lots of great products.
Staff are friendly and courteous and know what they’re doing
Fantastic experience! First time at the Hollyhock Bike Mart and we are so impressed! The staff were incredibly friendly, knowledgeable, and helpful. My teenage son needed his eBike repaired and they treated him professionally and took the time to answer his questions and understand exactly what he wanted to be done. Excellent customer service and quick, quality work — we’ll definitely be back! 🚴♀️
Very professional employees. They don't oversell, just teel you what you need to do in your bike.
Friendly service
Blaise in Prosper was so great to deal with in picking out a MTB for my 15 yo son.
Good service and helpful staff
Selection
Service
Professional, knowledgable and friendly staff
Everyone is so friendly and knowledgeable. You have great products with great people and service. Keep up the great work
Great communications about the status of my bike repair and a job well done!!!
Quick and easy purchase from knowledgeable people. I'll buy here again.
I love the store, people are friendly and helpful. I gave you guys top scores! My feedback would be after replacing my tube they left my chain off so when I got on to ride it, i had a surprise there. The tire was not really pumped up enough (could just be my preference). Also I would have liked if they checked my other tire they did not fix as that one was very low, that would have been just something nice for them to do especially for someone who bought the bike there and services it there. But i usually always have a great experience there and will continue to come back to purchase and service my sons bike there.
High quality products and services. Great and helpful sales associates.
I bought an adult tricycle from a friend, and purchased some safety accessories which needed to be attached to the trike. When I got home and realized I probably could not install them by myself, I called and they were enthusiastically agreeable to mounting the four pieces I bought without charging me any extra labor ... "service after the sale" is not exactly standard procedure anymore. I am very appreciative, and told them they have a customer for life!!
They helped me with my EBike when no one else would. And they were very quick! My husband and I will keep going there for our bike needs.
Always honest and friendly
Your employees are very knowledgeable and helpful
Friendly staff and reasonably priced tune up service