Customer Testimonials
Solid good product with great customer service!
Excelente
Great help. Found exactly what I was looking for.
Great service and people.
Great service even though the staff was super busy
Brian was great and explained a lot of info about the bikes my son was looking at it.
Very friendly and helpful
The mechanics were really good! And help solve the issue.
Friendly and knowledgeable employees. Great products in the store that are very competitive in price. I’d rather shop local than internet and Bike Mart makes it easy.
The service was very good. they have my order ready very quickly
Good selection good quality. Best/only good bike shop around
Professional, friendly, great service
The customer service was phenomenal. I was trying to call after dropping off and the store was experiencing a minor phone issue. The employees in the service department could see I was calling and tried calling me back, even going so far as to send me an email. The bike we dropped off needed a major tune-up. This bike is the only means of transportation for it's owner and he relies on it to get to and from work. I relayed that to the service staff, and they had the work done the very same day.
Excellent service. Friendly staff.
Staff was very attentive and helpful.
Dry knowledgeable and helpful
Super friendly, helpful, and timely service.
I appreciated all the help when looking for some biking shorts for my husband
I like the brands and quality of products offered at the store. Also, everyone I have interacted with has been very nice and helpful.
Friendly and helpful staff
Team was very helpful, and had plenty of inventory to choose from.
Great shop with spectacular service!! The staff are great.
excellent service
Knowledgeable and friendly people
The employees were super friendly and quick, we wish they'd opened months ago.
Wow, talk about customer service!!! These guys are great!! They took care of my bike, helped me figure out where to go ride and were willing to answer all my questions. Best bike shop ever.
I was looking through the bike tubes and an employee approached me to help and make recommendations. I also asked a question specific to my situation and he gave a great recommendation to solve the issue.
Bought my bike online and had it transferred between stores to make pick up easier. Every time I called the store associates were friendly and answered all of my questions. When it came time to pick up the bike it was waiting and had already been roughly adjusted to fit me. Again, the associates were friendly and very knowledgeable. We brought two other bikes in to get worked on and they were able to get them taken care of right then. Also, picked up some accessories from their large inventory.
Great service — everyone was very helpful and knowledgeable.
Helpful staff and close location.