Customer Testimonials
You are helpful and kind when we need parts or advice on how to repair our bikes.
Really good service.
Great service, friendly staff.
they had a good selection of bikes for my 10 yr old grandson. I called ahead and when I arrived with my grandson, they had the bikes pulled from the racks and ready for us to test ride. Staff was very helpful and understood what would be important in purchasing a bike for a 10yr old boy. They helped us coordinate test rides with another store location to see bikes that were not in stock at the Prosper location.
Awesome service provided by Bike Mart - Prosper 16702 Hollyhock Rd • Frisco, TX 75034
Excellent customer service Prosper / Frisco Store
Quick service
Knowledge of staff
Bike service to fix flat tire was quick and I appreciated it!!
The service was friendly. They were very helpful and it didn’t cost that much and my bike was done when they said it was gonna be done so I recommend this place to everyone.
Sincerely, Ryan D
Great service and staff is extremely helpful.
Service and knowledgeable staff
Excellent customer service and company that goes beyond to try and help. Prices are fair and they are fast. I only wish they had an ebike (electronics) on staff.
Quick service, great team!
The service was very quick and efficient, fixed my issue and it’s smooth ride now.
Customer service was great at the Frisco location. Gentleman showed my daughter some tips and tricks on how to get on a bike properly and start from a stop. Very engaging and knowledgeable. Would highly recommend this place.
Excellent customer service
The customer service is excellent at this location. I had a 3-wheel electric tricycle, purchased from Amazon, that needed to be assembled for my husband. BikeMart assembled this bike and tuned up/repaired a missing spacer on another 7-speed-3-wheel adult tricycle already assembled, for me, but not "quite" right. Brian was wonderful, and Chase and Adam kept me informed about what was going on and when I could expect completion. My brother just moved here from California and rides mountain bikes. I have already given him the address and phone number for his bikes. You guys are great. Thanks again. Joyce
The guys over at Bike Mart were very knowledgeable about the products they had in stock & were able to assist me with ease.
I like all the people that work here. Brian is my sales guy and Alver is my service go to guy.
Very good service from local bike shop.
Quick professional service.
Highly skilled technicians and prompt sevice.
The bike maintenance was great. I had 2 new tires and tubes installed and routine maintenance done.
Quick friendly service from Bike Mart! Thanks for always being there to take great care of my bikes.
Our family loves Bike Mart, many bikes and accessories purchased with them over the years. The people here are all so helpful, especially Alver. He’s easy to work with, very knowledgable about all things cycling and is patient with us. Thank you Bike Mart!
You have very helpful, knowledgeable, and friendly in store staff
Quality aftermarket products and helpful service
Matthew was amazing and treated my family with patience and respect. He made sure my daughter felt comfortable with the bike she ended up selecting and really took the time to explain every feature to us. 10-star service!
Great staff and excellent customer service. They know their stuff.
The team is very friendly, encouraged my son for a test drive and feel comfortable with the bike before making a call.
Brian was patient and helped us through the purchase,