Customer Testimonials
Quick service
Knowledge of staff
Bike service to fix flat tire was quick and I appreciated it!!
The service was friendly. They were very helpful and it didn’t cost that much and my bike was done when they said it was gonna be done so I recommend this place to everyone.
Sincerely, Ryan D
Great service and staff is extremely helpful.
Service and knowledgeable staff
Excellent customer service and company that goes beyond to try and help. Prices are fair and they are fast. I only wish they had an ebike (electronics) on staff.
Quick service, great team!
The service was very quick and efficient, fixed my issue and it’s smooth ride now.
Customer service was great at the Frisco location. Gentleman showed my daughter some tips and tricks on how to get on a bike properly and start from a stop. Very engaging and knowledgeable. Would highly recommend this place.
Excellent customer service
The customer service is excellent at this location. I had a 3-wheel electric tricycle, purchased from Amazon, that needed to be assembled for my husband. BikeMart assembled this bike and tuned up/repaired a missing spacer on another 7-speed-3-wheel adult tricycle already assembled, for me, but not "quite" right. Brian was wonderful, and Chase and Adam kept me informed about what was going on and when I could expect completion. My brother just moved here from California and rides mountain bikes. I have already given him the address and phone number for his bikes. You guys are great. Thanks again. Joyce
The guys over at Bike Mart were very knowledgeable about the products they had in stock & were able to assist me with ease.
I like all the people that work here. Brian is my sales guy and Alver is my service go to guy.
Very good service from local bike shop.
Quick professional service.
Highly skilled technicians and prompt sevice.
The bike maintenance was great. I had 2 new tires and tubes installed and routine maintenance done.
Quick friendly service from Bike Mart! Thanks for always being there to take great care of my bikes.
Our family loves Bike Mart, many bikes and accessories purchased with them over the years. The people here are all so helpful, especially Alver. He’s easy to work with, very knowledgable about all things cycling and is patient with us. Thank you Bike Mart!
You have very helpful, knowledgeable, and friendly in store staff
Quality aftermarket products and helpful service
Matthew was amazing and treated my family with patience and respect. He made sure my daughter felt comfortable with the bike she ended up selecting and really took the time to explain every feature to us. 10-star service!
Great staff and excellent customer service. They know their stuff.
Great service salven is good
Quality
Very friendly and helpful plus they are very knowledgeable
The customer service is through the roof at the Prosper location.
The customer service employee was friendly, helpful and took care of my needs.
Service Knowledgeable
Excellent customer service Prosper / Frisco Store