Customer Testimonials
Great service!
Andy was great. I thought I heard a sound coming from my forks. He serviced the forks, headset and even the seat, which was getting a bit creaky. On the phone he asked, ”Do you weight 100 pounds? That’s what your fork was set to?!” That got a laugh.
Also, I had adjusted my seat far far back on the rails. Although the shop was busy, he took some time to discuss that with me and I left with a new longer stem and some carbon bars with a rise. Carbon part was affordable at $159. I was surprised. This effectively gave me a more comfortable ride. No need to force my seat so far back since the stem and bars claimed back the inches.
Best part of this visit to the shop was that he only charged for the original $30 labor to fix the fork noise. Got it home and saw he had shortened the bars and somehow the bike just looks cooler with the oversized clamp and riser bar. Thank you, Andy and Bike Mart!
Mike and Woody, ya done good with this crew!
Brian did a fantastic job with my bike fitting. Felt immediate results as we worked through the hour. Would highly recommend.
Great selection. Bike repair was quick and easy
SALES PERSON WAS EXCELLENT
I AM A LONG TIME CUSTOMER OF 15+ YEARS AND ALWAYS HAVE A WONDERFUL EXPERIENCE
Great customer service. Very knowledgeable and helpful. Quick in and out.
Great service
Friendly and knowledgeable
Took time to try and resolve my problem
Easy to work with, helpful salespeople and tech guys.
Staff was very helpful. They were proactive and answered my questions as well as fixed a tire for us quickly.
Alver is awesome to work with
Professional, knowledgeable and great attitude by your sales people. They give me great advice and I listen to what they recommend.
So friendly professional and efficient!
Everything is always great with Bike Mart - everyone is very friendly, I would suggest them for anyone who is in the market for the bike, or needs service for them or their kids current fleet.
Great customer support!
Staff is always polite and friendly.
Brain was very thourough.!
I love this store. The guys are professional, knowledgeable and kind.
Very friendly staff and helped my selector a bike that would best fit me.
Brian and Brian M. were great!
Service was friendly and helpful. Convenient turn around time.
I was buying my first mountain bike and Brian made sure I had the right bike for the riding I will do and correct frame size, explained all the components of the bike and set me up with safety and repair equipment I might need while riding. An enjoyable experience all around!
Friendly and fast service on bike repairs and maintenance
Brian took extra time to explain the use of cleat shoes and their effects… much appreciated!
Staff is friendly and helpful and service prices are fair
Friendly staff, great service.
All of the service folks were wonderful and helped us a ton. They are a great team!
Great, knowledgeable service with no sales pressure.
The sales people are knowledge, friendly & don’t push you to purchase. The people at the service desk are very helpful & explain the service process in full.
They were very knowledgeable and helpful for a person like me who has next to no cycling experience.
Your techs are great at diagnosing my bike issues, ordering the parts (if not already in stock), and notifying as soon as it’s ready to be back on the road.
Bike Mart is my go to place for my bike’s service and repair!
Service guy was super helpful.