Customer Testimonials
Every person is so welcoming, knowledgeable and helpful from the moment you walk in to the moment you leave.
Ben! Great guy, great service!
Super helpful and knowledgeable staff.
Always great working with your staff very knowledgable and helpful through the entire repair process.
Victoria at the Hollyhock location was very helpful, knowledgeable and provided exceptional service. Good selection and the store was vey clean. I really enjoyed my shopping experience.
Have never had a bad experience at this or any other Bike Mart location. Service is always willing to help and offer advice if needed.
Customer service is great! People are friendly. Prices are OK. Repairs are done quickly and completely. Great organization!
Excellent
Great service! Thanks!
very good
Great service. Repaired my bike on the spot.
Ben was amazing and took care of both my son’s bikes tires in no time.
He even suggested we stay vs come back in an hour as he and his partner could jam on the bikes right then.
Great attitude + great service = lifetime customer!
Tom was extremly helpful and knowledgeable.
the people.. products can be found on amazon or elsewhere, I also find same services with other providers, BUT they have excellent people skills and knowledge about their products.
Cus I love biking!
Thanks.
They had what I was looking for (hydration drink mix) as expected. Victoria was SUPER helpful and friendly.
Great people and awesome bikes!
Huge showroom and lot of collections.
I had an Amazing Experience with David. He was so patient and gave me step by step instructions. I LOVE my new Bike. I already rode it 13.5 miles the 2nd day. I would recommend him to help new and experienced riders. See y'all on the road.
You staff are friendly and knowledgeable.
Friendly and helpful staff along with quick turnaround on repairs.
Customer service was excellent! Not once did I feel pressured. Staff and FM were very accommodating, friendly, and informative.
Everyone was great
The service department was quick, knowledgeable, and great.
I will be riding the 42+ mile group ride on Saturday after driving the ride and talking with your group leader. I am still afraid of getting heat exhaustion on the ride, but I can ride the 42 mile ride distance. I am convinced David is a good group leader that can help the riders complete the ride. I have done other rides out of Richardson with my Mountain Bike that I bought at that location. I think it is time for me to come back to RBM and ride my less expensive road bike with you. I will see you Saturday!
Tim Last name removed
Performed the work on time, actually it was completed early. Very helpful. Answered all my questions.
Very informative team and awesome equipment
Great space and great service
Nice, new shop with knowledgeable and friendly staff.
David was able to provide great costumer service and very friendly