Customer Testimonials
Friendly and timely service
Great customer service. Very knowledgeable staff.
I visited to buy a few small parts for my bike and to add air to both of its flat tires. The team in Prosper were super helpful and gracious. A+ service and highly recommended!
Great service!!
Friendly staff. knows the stuff and able to help me quickly.
Great selection and customer service!
The staff was friendly and professional. I was helped quickly and they serviced my bike exactly within the timeframe they gave me. I am happy with the results.
Quality
I went in just to look at bikes. Began talking to the sales woman whose name I forgot and we connected over both being into triathlon. She found me a bike in the price range I was looking for, in stock, because I am taller and gave me other options that could be ordered if I didn’t like the bike I was shown. I also bought shoes and she put the cleats on them for me. She also mentioned the groups rides offered from the store throughout the week. I will definitely come back to the store and plan to make all my services and bike purchases through the store.
The staff was very helpful, quick and provided great service and explanations for the work completed.
comprehensive selection, Good Job!
Highly recommend
Efficiency, good customer service.
You are conveniently located to me. Staff is friendly and helpful. You have a great selection on hand and if not, easy to order.
Great knowledge and fantastic customer service.
Service team was excellent
Friendly, knowledgeable and helpful staff. Victoria and Brian are great!
Love the shop and the service. Amazing people who care. Telling everyone ! I'll be back for all my Needs!
Knowledgeable and friendly staff, high quality products
good people
The people and their knowledge of the products. And their friendliness!. Many THANKS, Bike Mart!
And Thank You, Victoria!
Everyone is kind and very helpful.
Very thorough and cost effective.
We have purchased all of our family members' bikes from Richardson Bike Mart for the past ~10 years. We are very excited about the new Prosper location, which is much closer to our house. The customer service is as remarkable as the products.
Service was great
Good variety and a great staff. Victoria spent a LOT of time helping me select the right bike, get it built to my specs and fit to me.
Our sales person was very knowledgeable and help us select bikes that met our needs and our budget. The bikes are great!
Good selection of items in stock. Victoria is very knowledgeable and helpful!
Everyone was fantastic and made sure the bike was properly fit for the rider and function. They are amazing to work with which is why our family is 4 bikes and counting.
I've had both tires replaced and the brakes adjusted. The service team did a wonderful job. They're all friendly, competent and interested in ensuring the bike is in the best shape to ride.