Customer Testimonials
Friendly Staff
I was looking for something specific for my son and David helped to get exactly what I needed. He was a pleasure to work with and so helpful. We will definitely be back for more purchases!!
Great, knowledgeable service. They always have time to make the experience awesome
Great service as always. Very fast
We had the best experience here picking out our sons first bike, the staff was super helpful and knowledgeable! He was measured and then pointed in the right direction for the size bike he needed! Highly recommend and will be back!
David at Hollyhock has always been extremely helpful and goes out of his way to help. He's a 5 star dude!
Friendly staff and a great selection of bikes and related products
The people were really fantastic, extremely patient and good with kids. One of the best buying experiences ever.
the friend ly guy. who talked to my grandson
Victoria was amazing! I brought my 6 & 7 year old grand daughter in to purchase bicycles for each. Victoria had so many suggestions and made sure bikes, helmets, and gloves were all the perfect fit for them. She showed them all the bells and whistles they could add to their bikes like bells, tassels, baskets, and even tire lights! Of course, we bought all of it. They love their bicycles even though they are just learning to ride. So much fun ahead. Thank you Victoria!
Very timely and professional service
Great service
Great team on the service desk
Good selection and knowledgeable staff
Brian was a great help in store. Lots of great quality kids bikes. New & used options.
Knowledgeable staff and did not make us feel like we were fools for not knowing everything about cycling.
They were great and friendly and helpful, keep up the good work!
Bikemart has the best service around.
Excellent customer service. Amazing bikes!
The service was excellent!!
The store is well organized & the service department is very professional & thorough. Took my bike in for an annual tune up & they did a fabulous job in a timely manner. I live an hour away. They turned the bike around while I ran an errand. Thanks so much!!!
Team is very friendly and helpful. Repair was completed in a timely manner and at a fair price.
Friendly staff
Timely and effective repairs
Victoria provided outstanding & knowledgeable service.
Friendly and super helpful.
Customer service great!
The group rides organized and ran by Bike Mart employees are doing a great deal to keep me engaged in the bike world. I’ve had nothing but great experiences at the Frisco location
The people at BM are always friendly and helpful. Always a great experience.

I feel like the full service really is a full service, including catching things that I didn't. My bike always comes back in perfect condition, they even get the sticky North Texas mud out of places that I couldn't.