Customer Testimonials
Very thorough and cost effective.
We have purchased all of our family members' bikes from Richardson Bike Mart for the past ~10 years. We are very excited about the new Prosper location, which is much closer to our house. The customer service is as remarkable as the products.
Service was great
Good variety and a great staff. Victoria spent a LOT of time helping me select the right bike, get it built to my specs and fit to me.
Our sales person was very knowledgeable and help us select bikes that met our needs and our budget. The bikes are great!
Good selection of items in stock. Victoria is very knowledgeable and helpful!
Everyone was fantastic and made sure the bike was properly fit for the rider and function. They are amazing to work with which is why our family is 4 bikes and counting.
More BMX stuff in stores would be awesome. BIG BIKE BMX stuff too!
love the great service and team at Bike Mart Prosper!
Great selection of products. Team is very knowledgeable , helpful and friendly.
Friendly, helpful, honest.
Customer service was THE BEST. The staff was all very helpful and informative.
Good service and knowledgeable staff. Very pleasant and greet you when entering the store.
You had the parts I needed at a reasonable price
Victoria was outstanding. This was my 10th bicycle purchase from Bike Mart - the 3rd for my grandson.
Honest Business People. While the bikes are out of my price range, the service team is awesome.
Very helpful and fast. But at a price.
Staff is always friendly and helpful.
David and the team at Bike Mart - Prosper are awesome! I came in for a bike fitting due to a new leg length discrepancy. They spent time ahead of the appointment to understand the issue and discuss options. The fitting itself went very well and I am very happy with the service and result. David and the staff are very friendly and knowledgeable. A great bike shop for sure!!
Brian Wright very knowledgeable, helpful, professional.
Keep his kind of customer service at the heart of your business and you will weather business cycles and other storms.
Thanks...
great service, reasonable priced!
The repair guys were extremely helpful and fast
Did a great job on my bike cleaning and fix up!
The attitude is positive 👍🏻
Good work!
Service was done on the pickup day. Very generous with pickup times being as-long as the store is open. Friendly employees explaining what went wrong and how to prevent it in the future
Service was good with a quick turnaround.
Quality products
Friendly, helpful employees
Excellent bike service
Everything
Everyone is kind and very helpful.