Customer Testimonials

The Sales associate was happy to help me and was knowledgeable with the parts I purchased.

excellent thorough service

My newly assigned service rep, Zach, did a wonderful job across the board: communication and service support. I imagine service is a challenging role, with diverse customer profiles and problems to solve.

I continue to be delighted by the team and the effort behind Thomas and the entire team. From Matt to Josh to Rich, I've come to trust fully in these people.

We've not had the best experience with the quality of our last two purchases from GRV. While I know processes are improving at GRV to suss out product quality issues during delivery, I'll feel confident and supported in purchasing our 3rd unit from GRV as soon as we're able, and tell folks we meet while traveling the same thing.

Maintenance completed on time

They usually have everything I’m looking for

Meghan was fantastic - explained everything in detail. The team had my RV ready in no time at all.

Communication, great service

The 2 service representatives that worked with me. Chuck Smith and the person who inspected my trailer and explained what had to be done to fix it.

Good responses to service done in timely manner

Knowledge of knowing what you need

The service advisor, Lori, was great. I had to been to many Camping Worlds before and the service here was way better! I had to go past 3 Camping Worlds to get to this location. If what happened is the standard for General RV, I'll be glad to make that drive every single time! Thank you!!!

Had plumbing leak under my shower. The shower had to be removed and the leak caused by rodents had to be repaired and shower replaced. This all was done in a couple of days. Excellent job.

Will was very easy to work with. He explained everything in detail and made appropriate recommendations for service in order to maintain warranty. He was very communicative as well.

they are very nice to work with keep you inform.

In reference to my last service appointment….it was fantastic. Erica is a dream to work with! She was great to communicate with and went above and beyond to make sure everything was done the right way!! I am glad she was there!!

Great service and courtesy. My Friend just purchased a Tiffen from you. Heading this week to Utah to pick it up!

good people

Peter and Jerry were great. We looked at 3 other dealers but didn’t get the service, knowledge and actual listening to our needs and wants until coming here to Jerry and Peter.

General RV has been a true partner in all of my maintenance needs. I want to specifically point out my service rep Ms. Lori G and tech Mr. Shane. They have been very patient and trustworthy. The pricing is fair and I do not feel overwhelmed when they explain the treatment plans for my rig. They are very detailed in explaining what needs to be done and they pay particular attention to detail to ensure a well working rig. I am looking forward in continuing to work with the General RV team.

Kathy in service was so helpful and answered every question I had. This General RV fixed an eyebrow light and a running light in the back of the RV that were out when I purchased it in Wixom. Fantastic service 👏

Friendly staff, Quick turnaround on repair, and photos of the work performed.

Everything was wonderful! Rusty was an amazing salesman! Justin in finance was also very attentive and helpful. Christina did our final walkthrough of the camper and was very knowledgeable and confident in what to do. Answered all of our questions. Overall we had a wonderful experience. We did have one small issue, our black tank hadn’t been emptied before we brought it home but that was solved the same day.

The three P’s. Price, people, and product.

The way we were treated by all the employees was very professional & friendly.

Great people to work with !

I received the answers that I needed.

Friendly greetings from the moment I walked in and on exiting great service

Quick service friendly staff

Quick and friendly responsive to my questions

They always get back to me