Customer Testimonials

Awesome group. Worked hard to get us where we needed to be on payment. Listened to us and treated us with upmost respect. Appreciated the walk through on the camper, showing us every detail of the camper. Thank you!!

Counter person worked with me to get the item. Still waiting for delivery of wheel. Update after checking out when delivered.

Everyone from Dan White, the salesman, was more than helpful. They really bent over backwards to help us! ! Very Pleased! Jim Schindler

Everyone was very polite and easy to understand issues as to how they fixed wverything

Very curtious and responsive.

Service rep always kept me informed on service being preformed.

Very nice and helped me try to get a warranty problem taken care of Kaitlyn even bought me lunch since the service took a while

We had our new camper summerized at your service department. They found a broken pipe on the on demand water heater, ordered a new part and had it installed in a couple of days.

Nice people
Ready to bargain

From start to finish it was a great experience. From just looking at the RV to finance to the walk-through, everyone took their time and explained everything. Definitely recommend General RV in Wayland Michigan.

Nice and friendly

Friendly, knowledgeable & extremely helpful staff

Awesome service! Found exactly what I wanted on the internet. They held it for me while I traveled from South Texas to buy. Highly recommend.

What a difference in service compared to the last tenant. Justin helped us get our service needs done in one day. I was mad at the door by a friendly face to show me where I needed to go because the layout was different.

Curious and prompt

Frequent checkin with me throughout the long process. Never felt abandoned or forgotten

They had everything I needed

Everyone was very friendly and professional.

I think my service tech Amorette is by far the best person I’ve ever dealt with at General Rv.

Warren on the service department kept us up to date as to how the work was progressing. Was very happy with the work that the tech did on installing the tow bar base plate and the installation of the batter disconnect switch as well as the installation of the wiring harness for the tail lights. Wished I remembered his name cause he deserves an extra pat on the back for his work. Was very satisfied as a customer.

Everyone was very friendly, knowledgeable and took care of business in a very professional manner. Easiest purchase that I have made in years. Thank you General RV staff.

Everything!...Taylor is an excellent service advisor, and she is super nice! Master tech Joe is the best of the best, we trust him with our motorhome completely .Chris is top notch as manager too. Great facility, great people, great service!

Every one I dealt with was great. The only thing that would make you better is to have a Mobile unit.

Listen to my concerns and got the job done.

We were very pleased with how knowledgeable and attentive Jake was during our walk through. The service team fixed all of the small issues we had promptly then walked us through the hitching process so we understood how everything worked.

Chad is always at the top of his game. We can depend on what he tells us. He makes sure the job is done correctly, if not he addresses it immediately. He works well with the service team if more answers are needed.

First name removed salesman was extremely helpful in identifying First name removed right RV for us. We didn’t know what we didn’t know but he was able to zero in based on his questions to us.

I felt like I was among friends.

Everything

Nikki my service manager always contacts me about my appointment and follows up.