General RV Center
25000 Assembly Park Dr
Wixom
MI 48393
United States

Customer Testimonials

Report a concern   June 16, 2025 — Rated 9 out of 10 by K.B. General RV Richmond
What did you like about your experience with General RV?

Clear instructions and fast service.

Report a concern   June 16, 2025 — Rated 10 out of 10 by David Gama General RV Ocala
What did you like about your experience with General RV?

Great sales staff! We are returning customers! We will be back a third time! Someday! 😂

Report a concern   June 16, 2025 — Rated 10 out of 10 by Ted Ammann West Chester
What did you like about your experience with General RV?

Great communication prior to appt and very patient explanation of work performed.

Report a concern   June 16, 2025 — Rated 10 out of 10 by D.P. General RV Richmond
What did you like about your experience with General RV?

For us in for an inspection. Waited maybe an hour and a half. Not bad for not having an appointment.

Report a concern   June 16, 2025 — Rated 9 out of 10 by T.B.S. General RV Tampa
What did you like about your experience with General RV?

I have a F600 Thor magnitude RV
So far after driving it from. Fla to. NJ
I have a few bugs in the house battery and charging system.
As far as General RV. Every one has been very helpful. I even stopped in Richmond/ Ashland
Va. And was meet with outstanding professionalism and service on the spot.
Impressive So far I made a good choice.
Hopefully I get these bugs worked out with this RV.

Report a concern   June 16, 2025 — Rated 10 out of 10 by J.J. Fort Myers
What did you like about your experience with General RV?

I was taken in on time. They listed the issues with the camper and addressed them quickly. I received a call much sooner than expected to pickup the camper.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Bryan M Scanlan General RV Mt. Clemens
What did you like about your experience with General RV?

Service was great. Mattie was excellent and communicated any updates timly.

Report a concern   June 16, 2025 — Rated 10 out of 10 by T.H.O. General RV Clarkston
What did you like about your experience with General RV?

Brook Taylor is the best, most responsive customer service advocate I have ever had.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Alma Jane Verner General RV of Greater Grand Rapids (Wayland)
What did you like about your experience with General RV?

Very helpful to me .I got a new hose and new brackets for my door. New people

Report a concern   June 16, 2025 — Rated 10 out of 10 by M.M. General RV Elizabethtown
What did you like about your experience with General RV?

Friendly service folks. Willing to solve even the most minor issues

Report a concern   June 16, 2025 — Rated 10 out of 10 by K.F. General RV West Palm Beach
What did you like about your experience with General RV?

Everything service on our RV was great. Just need to get organized inside the office and get customers in and out of service department quicker had to wait a very long time to check out and pick up the RV and there was not even a lot of people their just no one at the counter to help customers! This needs to be addressed .

Report a concern   June 16, 2025 — Rated 10 out of 10 by T.H. Salisbury
What did you like about your experience with General RV?

Everyone was very polite and a very organized process.

We do have one issue that has to be fixed . Had covers put over roof vents but now can not close the bathroom vent.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Richard Frantz General RV of Greater Grand Rapids (Wayland)
What did you like about your experience with General RV?

Friendly employees and great service. Everyone went the extra mile.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Andrew D Hershberger General RV of Greater Cleveland (North Canton)
What did you like about your experience with General RV?

Friendly service and very nice people. Employees knew what they were supposed to do and did it well.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Matthew Pearce General RV of Greater Jacksonville (Orange Park)
What did you like about your experience with General RV?

Great customer service. The service department really works hard to make sure your issue are taken care of. And the service technicians are very noticeably. Will highly recommend general tv.

Report a concern   June 16, 2025 — Rated 10 out of 10 by E.S. General RV West Palm Beach
What did you like about your experience with General RV?

The service was responsive, courteous and friendly.

Report a concern   June 16, 2025 — Rated 10 out of 10 by D.B. General RV of Greater Grand Rapids (Wayland)
What did you like about your experience with General RV?

I dropped my motorhome off late morning on Thursday and received a call Friday afternoon that the service had been performed. When I arrived Saturday morning to pick up my motorhome I was waited on quickly and efficiently and was soon on the way home.

Report a concern   June 16, 2025 — Rated 9 out of 10 by M.K. General RV of Greater Cleveland (North Canton)
What did you like about your experience with General RV?

Technician seemed very knowledgeable.

Report a concern   June 16, 2025 — Rated 10 out of 10 by N.L. General RV Mt. Clemens
What did you like about your experience with General RV?

Great personal very helpful

Report a concern   June 16, 2025 — Rated 10 out of 10 by B.C. General RV of Greater Salt Lake City (Draper)
What did you like about your experience with General RV?

Weston & Bam were excellent.

The knowledge of the Van turnover person could have been better. I don't think she was completely familiar with the van, however, I know it was the first one from this manufacturer that you've delivered so I'm sure that will get better over time.

Thanks for everything.

Report a concern   June 16, 2025 — Rated 10 out of 10 by J.J.I. General RV Elizabethtown
What did you like about your experience with General RV?

Everyone was really nice and professional.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Alan Robert Balen General RV Birch Run
What did you like about your experience with General RV?

They were very helpful with the entire sales process.

Report a concern   June 16, 2025 — Rated 10 out of 10 by G.P. General RV of Greater Grand Rapids (Wayland)
What did you like about your experience with General RV?

Jeff in Wayland gave us outstanding service on our Winnebago Travato.
We were passing thru between NC and Canada and needed our trauma combi repaired. You all and Jeff got us back on the road just after noon. Thanks a million.

Bill Last name removed

Report a concern   June 16, 2025 — Rated 9 out of 10 by George Joseph Sinnott General RV Clarkston
What did you like about your experience with General RV?

Good analysis of the problem by service supervisor.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Rhonda Messner General RV of Greater Cleveland (North Canton)
What did you like about your experience with General RV?

Very personable and knowledgeable. Took us right to the type of camper we were looking for.

Report a concern   June 16, 2025 — Rated 10 out of 10 by J.C.M. General RV Clarkston
What did you like about your experience with General RV?

Great customer support and service.

Report a concern   June 16, 2025 — Rated 10 out of 10 by James C Weier General RV Clarkston
What did you like about your experience with General RV?

Nick in service is the best.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Kenneth Frumkin West Chester
What did you like about your experience with General RV?

I could not have been more satisfied.
I was very pleased with your working relationship with my Motor Coach manufacturer, expediting the resolution of my problem.
Kayte, my Service Advisor, could not have been more helpful with excellent communication, frequent updates, and working with my supplemental Extended Service Payment Plan for payment.
COLIN facilitated crucial services only available from my RV manufacturer.
Frank acquired the needed parts quickly, knowledgeably, and most pleasantly.
George ("DOC") added his considerable expertise and efficiency to the evaluation.
Gratefully,
Kenneth Frumkin

Report a concern   June 15, 2025 — Rated 10 out of 10 by Wesley Jay Scholten General RV of Greater Grand Rapids (Wayland)
What did you like about your experience with General RV?

Patrick was a very knowledgeable and helpful salesman.

Report a concern   June 14, 2025 — Rated 10 out of 10 by S.B. General RV Elizabethtown
What did you like about your experience with General RV?

Friendly helpful knowledgeable took care of my rv issues


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