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Customer Testimonials
Responsive service scheduling and intake. The general quote was very close and the work was done well. I would love to get service like this everywhere!
Free popcorn
Amorette is very customer oriented and gets the job done! If a mistake or problem arrises, she addresses it and gets the job done right!
The staff was very professional and friendly. Special shout out to Amanda, John and Cami
The part I needed, you had in stock and it was fairly priced!
Big selection. Chris York was very helpful with no high pressure.
Your efficiency and knowledge.
This is the Google review I posted a week ago: So this happened to us today, 10 minutes after passing the General RV center in Huntley, IL while on our way back home to NJ from South Dakota. Ran over a large piece of rubber and destroyed our Grey tank plumbing. Circled back around to this General RV and it was the best decision EVER!! Everyone was an absolute GODSEND! The Service Department came right out, looked at our rig, assured us they had all the parts to repair the break and that they would get us back on the road as soon as possible! Less than $200 and less than 2 hours later, we were back on the road! WONDERFUL SERVICE, REASONABLE RATES!!! WE CAN'T THANK YOU ENOUGH!! Not to bad mouth other places, but if this was a C@mping W0rLd, there's no way we would have trusted that we would receive the same service and definitely not the same price! This General RV location treated us like valued customers even before they realized we bought our Motorhome at a General RV dealer in another state! Thank you again guys! You saved us big time!
Great customer attention.
Will and sales personnel have positive vibe.
Very large and well stocked parts store.
Erika was phenomenal!
Allyssa did a great job finding what we like, and stayed in close contact with me, that I appreciated.
Dave coordinated the whole trans, and he was amazing!! Gave us the right numbers we were looking for!
Dan was a pleasure to work with, and made it easy for us to wrap up the paperwork. It was a very smooth experience for us!
Très bien reçu personnel très accueillant ! Les prix sont excellents! Par contre la préparation a peut être été négligée. La génératrice ne parfait pas, le volant est très croche.
Quick and responsive
Service staff is excellent. Olivia took care of my recall and worked with repairman Justin to make sure I was completely satisfied. Justin provided feedback to me personally, with pictures to show that I also had a coach battery issue. The batteries were replaced. They were expensive, but I didn’t mind the expense knowing a future potential issue was avoided. The previous service person I worked with, Baylee Ogg was also excellent. I appreciate this staff.
The people were pleasant and all well informed. Professional. No hype, Service could not have been better and they did what they said they would do very timely!!
I asked Tina in Parts to look for a couple items needed for my TT. She responded quickly with items, prices, and when I could expect to have them in. When I visited service, she acknowledged me right away and was extremely pleasant. Thank you.
Quik and easy!
The sales person Patrick was helpful and took a golf cart ride to look for the TV trailer. We found it perfectly.
They gave us a tour with our new trailer and showed us what to do. Excellent service.
Staff is extremely knowledgeable, very willing to help . they go out of their way to make sure you are satisfied as a customer
The staff is very professional and very helpful with any questions that I had
The entire staff made the process seamless.
From Rebecca my salesperson, James in finance & Joe in Delivery. Top notch staff, very good experience.
Quick response
From being greeted by Penny when I come in to being handled by Mike my service guy, I can only give you a 10 out of 10 you guys are great
Very friendly professional service.
Didn’t have to wait for an appointment.
Prompt and respectful.
Tracey, Jeff and Tom were great. Repairs were finished ahead of time. Tracey provided us with timely progress reports. Jeff's workmanship was excellent as usual and Tom and Tracey got us in early. A great team!
Rich was a pleasure to work with at General RV. I happen to message him on a camper and we were in communication All Friday night going over what I was looking for and my trade in.
He got to the office early AM Saturday worked out the numbers and I drove from NY to PA in 14 hours of first contact.
When I arrived all numbers were as discussed and a pleasure to work with.
A great experience all around!
The entire experience was very smooth and easy. All of the people we dealt with were very knowledge, accomadating and personable. Mike and Linda were great and also the staff in service and parts.