Customer Testimonials

Amanda is a true professional . Very nice working with her.

frank mallon

Our sales Rep. Anthony A. Was outstanding and as was John the general manager. They both stood up for us in regards to the issues/concerns we experienced with our motorhome and made certain we were happy customers once everything was taken care of.

New facilities , fast service and great personal

Great communication from our service advisor Kayte!

Very friendly staff with a large selection of RV ‘s. Great price for the RV that we chose

Excellent service advisor and technician

Had a bee hive situation between our refrigerator and the wall. Yellow jackets had gotten in through the refrigerator air vents behind the fridge. We had them exterminated but still needed the nest removed. we weren't sure where the nest was or how much it involved the refrigerator since there are gas lines to it. Your technicians were able to pull the fridge out and remove the entire nest and cleaned everything up completely. We were very happy how it all turned out.

Buying our new Brinkley camper from General RV in Salisbury was a great experience! Our salesman Alan Hansen was great to work with. I would 100% recommend him to anyone. My wife and I never felt pressured and Alan was always there and very responsive to our multiple questions. No matter when we came into the facility we were always met with a friendly greeting and had a pleasant experience. Great place to buy an RV!

There was a lot of bugs with my new Thor RV. Mike Williams always addressed the issue immediately and got me in and out quickly.

I have had to bring my new fifth wheel in for service 6 times in the 7 months we have purchased it from General RV, however the service we get from Kayla Fesperman has been top notch. She is very dedicated to getting the service done and has been very good about sending me updates.

The first job on my awning was repaired quickly once we got the part. They did a good job installing the awning motor. Everything now works fine. Thanks.

Ease of appointments, quality of service and store reps

Knowledgeable and willing to work with you. And great service

Our service rep, Justin is wonderful! He answered all of our questions, kept us informed on the status and is a pleasure to work with!

Everyone was very friendly and informative

Everything

They Service Dept Reps are outstanding and the RV Techs doing the work are very thorough and professional.

We always get kind treatment and clear prompt communication, it is great. No big pressure people just helpful. We work mostly with Mike Williams and would recommend him for anything service related.

Shawn Robey was very helpful in making suggestions on how to address some of the issues I was having with my motorhome. He then got me scheduled promptly and had the repairs done quickly and I was very happy with the work done.
The cost also ended up being less than expected.

very timely, good selection of parts, friendly people.

Ease and low pressure on shopping and purchase of an RV.

Having dealing with Trey Hill. Minor issues but can be rectified when bring it back, nothing major. We love our Alliance 23ML
Most employees were nice. But Trey Hill is a BIG Asset to this Dealership.

Fast service and friendly staff

Great service was provided by my service rep.

The work was done well, and the waiting area was extremely nice. It was clean and comfortable, and there were a variety of refreshments available during the wait for service.

Everyone very informative, cooperative, and willing to work on your budget would definitely rate this business a 10 but due to some repairs that were not completed before delivery so rating at one lower, they are working on trying to solve situation But unfortunately, the unit was delivered before repairs were completed

It has very good employees that provide excellent service in a timely fashion. They make our
wait time reasonable.

I have been dealing with General RV at the Brownstown facility for over 6 years and have had nothing but excellent service. Everyone is very courteous and friendly!!

My service advisor and mgr were great. A+

Excellent service