Customer Testimonials

Quick response and very professional

Very courteous and helpful to my problems. And I’d like to add a special thanks to Jerod in maintenance for helping with my Pullrite hitch and hookup of my camper.

Very accommodating and Andrew was very good

Everyone was very pleasant, TJ was fun to work with, didnt act like we were a bother to help find our camper. Likec when we showed up to pick our camper up, the name tags, the sign next to our camper, meeting the other people we would deal with. Over all very pleasant. TJ and your lot was refered to us by 2 of our friends

Employees very friendly

General kept my appointment time on schedule, very professional and set my mind at ease.

Quick service and the part that l ordered was correct. Thank the parts department for all there help.

Everyone was very helpful with our sale and our service!!

Trevor did an outstanding job managing my service work. He kept me informed throughout the entire process. The most important thing anyone there can do when an owner has their RV in for service is to be an advocate and communicate as much as possible.

Everyone worked very hard to meet our needs for delivering a new Class A. Everyone in sales, parts and service were very knowledgeable and professional! Martin, our salesperson was outstanding with no pressure tactics! He answered all our questions and got the exact coach we wanted! Bud and Chris in Parts were also outstanding, especially with finding solutions and answering a myriad of questions! Chaz, in Service was great to work with and did a nice job teaching us how to use our flat tow system! Anthony and Tammy were outstanding. Anthony went over the whole coach and when we found little things wrong, he got them fixed. Overall, the staff up front were pleasant, courteous, and professional! Everyone we encountered had good attitudes! Overall it was a very good experience buying a Newmar Bay Star 3114 from General RV of Winter Garden!

Staff was helpful and knowledgeable

I needed to get my anti-sway WD hitch adjusted to a new vehicle and TT. I got called quickly to schedule. Then, when I asked to drop off my RV early to get a ride to work though my appointment was in the afternoon, they changed my appointment to the first thing in the morning. My TV/TT were ready by the time I got out of work and it towed home perfectly...No more swaying!

Bought a replacement part for my awning and the person even installed it for me. He's the greatest. Ty

They had a major problem with a water main break in the store. They still got our rv repaired. Great staff

The entire experience.

Service was good

Amorette from Brownstown is the best!

Knowledgeable staff and large RV inventory to walk through.

Easy to work with

it was Great service

Great service. Kristen was awesome.

Everyone we met was professional and knowledgeable. Their friendliness was evident and appreciated. We felt very much at home. Thanks so much for the hospitality.

Good work

Very organized and everyone I worked with was professional and helpful

Helpful with finding options

They were very willing to answer my questions and their predelivery process seems complete. Their salesman, Kevin Ketler, did everything he could to accommodate my wishes.

Excellent service from Amanda, Patrick and Steve. They worked hard to accommodate my timing, questions and concerns. They double checked to make sure everything was working properly. I am recommending to all of my friends.

Ed in parts was great! He was very helpful, called me back, updated me on my needed parts, etc.
Just awsome customer service, just don't see that kind of support much anymore.
Old school cool.
Thanks again.
GRD

Quick and easy - knowledgeable staff

I was completely blown away by the professionalism and personalization of our journey. We had been looking for an RV for some time, however I didn’t feel “comfortable” yet. The minute we arrived and I looked at the building that houses all the professionals working there; from sales to service, I said to my husband, we are buying our RV here. Everything was/is a first class act. From the show room to the buying process. General RV is huge, clean, has knowledgeable people working there and no high pressure. We will certainly refer anyone who is interested in buying an RV! Charlie and Mike were great!