Customer Testimonials

Interacting with staff. Tracey and Chris in service are excellent. Tracey works hard to get things done and Chris knowlege of your products is a real plus
Both Tracey and Chris go beyond what I would have expected

Support by salesman.

Logan was knowledgeable, friendly and very helpful handling or warranty service.

The quick fix

They took care of my situation that I have been dealing with for over 4 months. Madison and David made it happen and I am greatly appreciated.

Sheldon Schulsinger, my salesman was great. He made the whole experience very nice. I had flown in the day before and he picked me up at my hotel the morning of delivery. Tammy your walkthrough associate was fantastic. She took pictures of a couple of things that were a little dirty or askew and a glitch with a slide. Your service techs fixed the glitch and took the time to show me the override in case it happened again. By the time I was finished with F&I all was good to go with the Coach.
All in All it was an excellent experience doing business with you! 👍😎

Everyone was very nice and friendly. Anytime I contacted Megan to ask for an update, She always replied right back to me the same day.

The all around customer service was fantastic 👍

Customer service at general rv Orange Park Florida has really stepped up to the plate and hit at least a triple play or even a home run compared to some of my experiences in years past. They seemed to have found thier groove. From calls to the service department and setting appointments, to having services completed properly. I was very pleased with the service department this last time. Well done.

All associates we dealt with were friendly and helpful, responded to our questions and concerns and overall made the experience as painless as possible.

Our service advisor- Ariel was the best and most pleasant person we ever dealt with at Gen RV.

Nice people working for my concerns

The staff seemed to be knowledgeable about my problem

The staff was communicative and friendly. It would be nice to be able to drop off. Overall a good experience.

Everyone is super professional and friendly!

Staff are friendly

Everything!

Enjoy showroom and people

Gage did a really nice job communicating with me throughout the service process. I was having warranty and accessories work on the unit. He kept me up on the process the entire time.
I hadn’t had any service from General RV in years. I’m glad they have people like Gage now in the department

They care about customer care & satisfaction, unlike other General RV dealers that I have dealt with.

Friendly, quality, and effective service.

Great location. Great staff. Great products. Highly recommend!

What a difference. We have purchased units from two other dealers and wow does General RV know how to take care of their customers. From start to finish everyone has been super helpful and honest. This is the first time I didn't feel pressured or ripped off when making a purchase. You have made a lasting impression and will definitely receive any referrals we may have.

It’s was a great experience the whole way through

The entire team was very professional and helpful. If I had any questions, there was always someone there that could provide the answer.

My camper was ready on time when I went to pick it up. It appears everything was fixed.

Our experience at The General RV was successful in finding our new travel trailer. Tory, Toni and Sam provided us with what we needed to know and excellent service. We would definitely recommend The General RV to anyone in the market for a new unit to enjoy their travles.

Prompt attention to arrival. Service rep Laurie Green very personable. Good communication. Handled a couple of issues that I hadn’t noticed.

Beth was in constant contact with us throughout the entire process. We got updates every week on where our Motorhome was in the process. And we really appreciated getting the repairs finished before the original expected date. Under promise and over deliver makes for a happy customer

Great service