Customer Testimonials

Friendly staff

The associate that helped us find and order new recliners was very helpful.

We had issues with getting water into tank. They got a tech out to talk to us. When we got home ant tried what he said it seemed to be what was wrong. Thank you

Every one of the employees were exceptional. Very polite and kind! When it comes time to trade in, we will be back! we are bringing our daughter to come by an RV within the next three or four months and we will only shop at General RV!

Technical knowledge, customer focused, willingness to make things correct (PDI). The team including Seleena and Bret went above and beyond including prepping our unit for an onsite boondocking. However, as constructive feedback, I did not care for the sales pitch of add-ons at the very end of a long day of walk through and paperwork (tire protection, insurances, etc.). It would be better to offer in advance as a pre read to familiarize and research rather than feeling overwhelmed in a pressure sales pitch.

Everyone was very welcoming. Everything was explained thoroughly

My coach needed bearings, brakes, and slides adjusted. There were also two recalls outstanding, which were scheduled as well. I was kept informed throughout the entire process. The bill was as agreed.

Emily helped me with some of the stuff that I needed. She also has helped me in the past. She was really helpful. The Olivia h worked with me getting my RV written up and booked on for Service. It needed a lot of work and she was very helpful and patient. We went in the RV and she went over everything with me that had to be done. She gave me the estimate I said so long to my RV and to Olivia and Emily and left. Both these girls are great assets to General RV. don’t let them go. They are definitely keepers. That is all. Over and out 🤩🦖

Sales - Ben
Finance - Terrell
Preflight - Sereena
Launch - Chris
Oversight / Motivation- Rob

All blue chip professionals, extremely helpful, caring.. made us both feel valued.

Day 2 w RV, already over 250 miles, multi-state shakedown trip complete and successful.

Thank you.

We have had some issues with our unit and Nate in the service department has been great to work with!! He has been very helpful and was very professional!!

We have been to the service department for work on our camper way too many times but everybody is nice and very helpful especially with the little things.

Great service, honest up front pricing, very courteous employees

Just about everyone with whom we worked was cheerful and took a deep-seated interest in assisting us get a new RV that met our needs and budget.

Maquette was great. She showed me several units and got me set up w the finance team. The team got it done hassle free and rather quickly as I was on a tight schedule.
Thanks!

Brian did the walk thru on our new unit and was very knowledgeable and friendly!! Great guy to work with.

Service fees were not crazy. Felt like they selected good trailers that fit our needs. Finance guy was freindly and not pushy. Really seemed to go out of their way to make sure we had a good experience and a good deal

After a bumpy start, we got paired with the perfect sales person. David listened to what we wanted, took us to our perfect RV and we were sold. Ham delivered our new RV like a true professional.

Haley stayed with us and hustled until she found our second dream coach

Everyone was extremely courteous and made you feel like you was a very important person

Honest..Helpful and genuine

The attention to our wants and all around service and choices

Sam did a wonderful job explaining everything to us. Would like to see the overall process to be faster

From reception to sales, finance to walk through, parts to service, I rate a 10 out of 10. Friendly, knowledgeable, eager to please. They want happy customers and it showed! Holly, Cameron and Faoron were EXCELLENT

Our parts service was great. So was the price and accuracy of finding the right part with visual confirmation.

Had parts I needed, I believe it was opened in the past as I found not instructions in box.
Open till 4 Saturday was a big bonus.

The staff are super friendly, experienced, and always willing to help!!

Very friendly. Great customer service at the parts center

Quick in and out

Location and good service

Professional, informative