Customer Testimonials
It's an awesome store in a great location, staff is very well trained đź‘Ť
Manager and staff are friendly and welcoming. No pressure, no pretension. Store is well stocked.
Always consultative, friendly, and helpful. They prioritize building strong relationships with clients before focusing on sales—creating loyalty that leads to future sales and referrals. Thank you!
I absolutely love the trek in San Marcos. The staff members always provide the best customer service.
I had a repair done and they did a quick, good job.
High quality with wide range of bikes and accessories
Very responsive and customer service oriented.
Wonderful service at a very reasonable price! The staff is incredibly knowledgeable and helpful!
Honest feedback, clear solutions, rapid turnaround
Friendly staff and excellent, fast bike repair services. I always have a good experience visiting the store.
I’ve used the same Trek bicycle for 25 years and it’s required almost no maintenance.
Customer service is very friendly.
Excellent service and excellent people
The guy in the service dept is great
Blake at the Blue Diamond location is 2nd to none when it comes to customer service and expertise in the biking vertical and being able to keep all the various biking modalities working together and a tight knit community. Trek Blue Diamond has always been able to accommodate everything from rentals to bike repairs.
It's always a pleasure to have such an incredible shop and staff at hand when needed.
Super nice staff. Nathan was super knowledgeable and told me everything straight up about repairing my bike.
Very pleased with the service and the courtesy.
Great staff. Very personable and helpful.
My son and I had a wonderful experience at the shop, thanks to Roger. He was not only incredibly knowledgeable but also patient and kind as he helped us find the perfect bicycle and helmet for my son. His expertise made it easy to get the right fit, and we were so impressed with the shop's extensive selection of accessories and gear. We'll definitely be back for any future bicycle needs!
My new e-bike is wonderful!
Product is good. But service and salesperson excellent
Helpful, friendly staff; awesome service!
Great store. Cool layout. Quality products. Nice staff.
Excellent personal service and go above and beyond in everything they do.
Service was excellent. Bike was ordered and delivered very quickly and in good condition. Salespeople were helpful, informative, and friendly.
Prompt service, responsible empowered staff. Good inventory.
Very awesome and friendly customer service
Great customer support and amazing speed when it comes to servicing your equipment!
The employee with the old timey mustache was very informative and friendly. He was very patient while I tried a few different fits and helped me learn a lot about the proper fit of the bike I ultimately chose. Gold stars all around.
Had a bunch of maintenance to do on my bike. Price for all parts and service was very reasonable for all the work. Turnaround time was 48 hours. Very happy with the results.