Customer Testimonials
The staff is professional, knowledgeable, and friendly.
Friendly, knowledgeable staff. Services always done well and when promised.
TREK Palm Desert staff are knowledgeable and friendly. All questions asked were addressed completely. Work on my bike was done in a timely manner. I appreciated the text notification. Every experience at TREK Palm Desert has been very positive. On this occasion, Daniel and Shelby were very helpful.
The staff are very courteous.
quick install of cassette on Tacx much appreciated
They are very knowledgeable and helpful.
Got a lot of great info from you guys!
Great service and hospitality!
Jacob Hodges is a prince. Sold us two e bikes, a car rack and many accessories. Always there to help and very knowledgeable and responsive. Love our bikes.
The service people are friendly, helpful and knowledgeable. Beautiful store with a lot of bikes to choose from.
Knowledgeable staff.
Thoroughly enjoyed my first visit and plan to make this my regular bike shop. Everyone I encountered was friendly, knowledgeable and helpful
I like how friendly and knowledgeable everyone was. They worked fast and efficiently.
Jake was very helpful & informative.
Always very helpful when I come in to shop needing it.
Josiah always takes the time to give exceptional customer service! Give this guy a raise :) 10/10
Great customer service with a fast turnaround for repairs.
Great service. The regular tune-ups on my bike are very well done. Much appreciation to their service techs, who conduct detailed and thorough inspections and repairs.
Perfect as always :)
Location, Price, availability, quality
Fast and friendly!
You had the exact bike I wanted. All the staff were very knowledgeable, friendly and helpful.
The employee that helped me was very knowledgeable. And not trying to push you to buy from them. Was patient with all my questions.
Super helpful team. Explained everything so well. Got an excellent bike!
Nice people and great service. What a neighborhood bike shop should be. Plus, what a great collection of posters on the walls!
Quality products at a great price. Good service and a company that stands behind the product.
Honest and knowledgeable customer service has made me a repeat customer for many years.
Friendly and helpful service staff
Great service, professional and technical knowledge of products across the bike spectrum.
All around excellence