Customer Testimonials
The owners and crew are very knowledgeable and easy to work with with. I appreciate the workmanship and attention to details.
Thank you
Excellent staff, did their job efficiently and fast. I never felt like I was being taken advantage of, they took their time explaining my options, all very knowledgeable.
Great service.
Very helpful staff
Quality....and bike selection
Plus the service I received on my recent visit was
Spectacular....you have aervice tech and I think her last name is Wolfe sis. Great job picked up my bike....that I bought 1 yr ago...and 1550 miles
It came out looking new.!!!!
A ladies touch 4 sure ...
Super helpful and knowledgeable staff to support a great product.
The staff, the product - all exceptional!
Timely & friendly service
Great products and knowledgeable, kind people who love the products staffing the store.
Very knowledgeable and friendly crew.
Great l products and reliable service
Always very professional and informative. Great service and never try to upcharge.
Best personal service. They want to be friends and help all riders to enjoy the wind on their faces and the beauty of being outdoors and exercising.
Trek, Livermore have a good team who have always do a good job of servicing my bikes. Pricing is fair and services timely.
Mike at El Dorado Trek Bicycles is one of the best Bicycle people I’ve ever met. His store is literally one of the nicest bicycle shops I’ve ever been in. The place is beautiful, well organized, and the staff really do know what they are talking about. I definitely will refer anyone in his area, and even those that live outside of El Dorado Hills and tell them this shop is worth the trip there!
Thank you very much again, Mike for all your expert advice and help!
Jon Tallerico
I found the stewart and daniel very knowledgeable and helpful.
Competent staff. Friendly and knowledgeable. This is my go to bike shop for all my needs.
Matthew was very professional. I told him I needed the bikes serviced quickly so I could take them down to Los Angeles by Sunday. He and the staff did their best to accommodate my request. Sure enough, they were done yesterday. Thank you guys!
Thank you quick great service on my tubeless tires
Such personal service is rare these days. I feel like I got the right bike for my needs and excellent attention to my safety as a cyclist. Thanks to Mike and Alex!
Great products and extremely helpful, friendly, and knowledgeable staff.
All around excellence
The staff is professional, knowledgeable, and friendly.
Friendly, knowledgeable staff. Services always done well and when promised.
TREK Palm Desert staff are knowledgeable and friendly. All questions asked were addressed completely. Work on my bike was done in a timely manner. I appreciated the text notification. Every experience at TREK Palm Desert has been very positive. On this occasion, Daniel and Shelby were very helpful.
The staff are very courteous.
quick install of cassette on Tacx much appreciated
They are very knowledgeable and helpful.
Got a lot of great info from you guys!
Ernesto was very helpful. No pressure just solid advice. Wanted the kids to get the right bike.