- Phone: 509-582-9000
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based on 8887 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean professional employees that were knowledgable about the business
Tyson Chapman was very informative, fast, and efficient. I do wish he could have worn some kind of booties on his shoes. We had his shoe prints on our wood floor and had a hard time cleaning them - other than that it was a very positive experience and I have and will recommend Zerorez to friends and family.
It made my house feel and smell cleaner and fresh.
I was impressed with the website write up. Tyson was friendly and knowledgeable. He did a good job. I like a customer oriented company.
The carpet was clean and dry...got the stains out!
Great people to work with, and the quality of the work done on our carpets and tile/grout were amazing!
Tyson was extremely friendly and helpful. He was quick and efficient! Also, the carpet turned out GREAT!
The service tech was friendly and very informative regarding his knowledge of carpets and the Zerorez products.
I feel that my carpets stay cleaner for a longer period of time when I have you do them!!
First thing is your technician was on time even with short notice, this was really appreciated.
Your technician was very knowledgeable of the processes needed to get my carpets clean.
When all was complete the carpet looked and felt great.
Thank you Tyson!
Thorough, great results!
Kyle was friendly, professional and knowledgable. He did a great job. I would definitely recommend using zerorez.
the friendliness and fast service
Fast, friendly, great results.
I was very surprised at the cost, double what I have paid in the past. I do think my carpet looks cleaner and love the fact that they were pretty dry that evening I am disappointed with the urine treatment. It was over $200 & frankly the areas treated don't smell much better.
Tech was great, he was quick
very good . very polite workers
I like the "no soap/chemical" aspect.
Very thorough and knowledgeable. Love the feel of the carpet after the cleaning. Will definitely use Zerorez again.
Service and quality of work
No soap residue. Great job on the carpet, it looks terrific. Did a really conscientious job of cleaning the carpet and also taking great care to protect our home from damage. Without a doubt the best we've ever had done. Thanks
The sweeper floor swisher is fantastic
So far, the cleaning seems to be great. I'm waiting to see how quickly the dirt reappears as has happened in the past.
Zerorez is amazing! My carpet is 3 years old and has never been cleaned. I have 6 kids and so I have a lot of door traffic. My carpets were in desperate need of cleaning. They now look brand new! And our technician was great! Really enjoyed zerorez and will recommend them to EVERYONE!
Although the tech tried to remove nail polish that spilled on our carpet he was not successful so I now have pink spots plus a yellowish stain around the larger spot . The area took a long time to dry 10+ hours .
Friendly and professional services
The carpets turned out perfectly. We are very satisfied with our service.
Zerorez was highly recommended to us, and we were not disappointed. We appreciated the efficient, professional service and easy (paperless) communication. The carpets dried quickly and look great.
I like that Zerorez does not use soap products to clean with and the service I revived was outstanding, starting with the prompt return call I revived to set up my appointment to the service technition Tyson, who educated me and my family about the products that they use and how they work . Very professional and took the time to make sure I was happy with the results as he was cleaning. Overall I have to say I would defiantly recommend Zerorez to my friends and family!

Professional and friendly service rep. Quality service.