Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8887 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 26, 2013 — Rated 10 out of 10 by K.P. Zerorez Tri-Cities
What do you like about our products and services?

Your service tech was professional, informative, and your cleaning system was wonderful.
My carpets look brand new again and they are twenty years old. Thank you.

Report a concern   September 25, 2013 — Rated 10 out of 10 by L.B. Zerorez Tri-Cities
What do you like about our products and services?

Tyson did a quick great job. He was in and out before we knew it. The carpet looks great..

Report a concern   September 24, 2013 — Rated 10 out of 10 by Samantha Frimodt Zerorez Tri-Cities
What do you like about our products and services?

Tyson was extremely friendly and very accommodating. He was very fast and did a great job on my carpet. My pets create quite a mess sometimes and I will definitely have Tyson and ZeroRez back!

Samantha F.

Report a concern   September 23, 2013 — Rated 10 out of 10 by K.P. Zerorez Tri-Cities
What do you like about our products and services?

Great customer service! My carpets look awesome! He was speedy, friendly and well worth it!

Report a concern   September 23, 2013 — Rated 10 out of 10 by Susan Brenchley Zerorez Tri-Cities
What do you like about our products and services?

The carpets looked very clean after they were cleaned.

Report a concern   September 22, 2013 — Rated 10 out of 10 by C.F. Zerorez Tri-Cities
What do you like about our products and services?

Kyle Robertson was very friendly, efficient, and knowledgeable. The carpet was clean and dry within six hours just like he said it would be. He also informed me all costs.

Report a concern   September 21, 2013 — Rated 10 out of 10 by W.M. Zerorez Tri-Cities
What do you like about our products and services?

No chemicals and the service was professional .

Report a concern   September 21, 2013 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

Less chemicals

Report a concern   September 21, 2013 — Rated 10 out of 10 by J.B. Zerorez Tri-Cities
What do you like about our products and services?

Tyson did a fantastic job cleaning our carpets!!!! Great customer service, super friendly and very professional.

Thank you!!!

Report a concern   September 20, 2013 — Rated 10 out of 10 by S.M. Zerorez Tri-Cities
What do you like about our products and services?

Excellent customer service.

Report a concern   September 20, 2013 — Rated 10 out of 10 by S.J. Zerorez Tri-Cities
What do you like about our products and services?

I appreciate having a soap-free and allergy friendly option for my family.

Report a concern   September 20, 2013 — Rated 10 out of 10 by W.W. Zerorez Tri-Cities
What do you like about our products and services?

The fact that not much residue is left behind. Most of stains came out of carpet.

Report a concern   September 19, 2013 — Rated 9 out of 10 by T.J.R. Zerorez Tri-Cities
What do you like about our products and services?

Appreciated the honest opinion of the service provider regarding my carpet treatment. Very helpful and took the time to explain what the treatments would/would not do. Will definitely recommend your services to others.

Report a concern   September 19, 2013 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

The service tech was fantastic! Very polite, helpful, efficient and professional. Great results!

Report a concern   September 19, 2013 — Rated 10 out of 10 by Chris Hough Zerorez Tri-Cities
What do you like about our products and services?

Love the service, and the service person was very professional and nice.

Report a concern   September 18, 2013 — Rated 10 out of 10 by Edna Wigger Zerorez Tri-Cities
What do you like about our products and services?

We like the soft feel of our carpet after it dried. Our tech was friendly and took the time to answer all our questions

Report a concern   September 18, 2013 — Rated 10 out of 10 by W.M. Zerorez Tri-Cities
What do you like about our products and services?

I like that it is a "green product"....no lingering chemicals or smell. That's good, especially if you have allergies or asthma. The person cleaning my carpet was professional and friendly. They let you know, when they will be at your home, and are there on time. They take time to do the job correctly. (removing any spots) and ask me before they leave, if there is anything else they can do. They're helpful, without being pushy. My carpet looks fresh and clean. I would recommend this company to my family and friends.

Report a concern   September 18, 2013 — Rated 10 out of 10 by F.S. Zerorez Tri-Cities
What do you like about our products and services?

Fast and friendly

Report a concern   September 18, 2013 — Rated 10 out of 10 by Melissa Davis Zerorez Tri-Cities
What do you like about our products and services?

The employee who did the service did not just "run a machine". I was impressed by his knowledge of the science behind his product and his training in its use.

Report a concern   September 17, 2013 — Rated 10 out of 10 by J.S. Zerorez Tri-Cities
What do you like about our products and services?

Like that it is chemical free and the technician was excellent!

Report a concern   September 15, 2013 — Rated 9 out of 10 by S.L. Zerorez Tri-Cities
What do you like about our products and services?

You don't use chemicals.

Report a concern   September 15, 2013 — Rated 10 out of 10 by Angela Jacobson Zerorez Tri-Cities
What do you like about our products and services?

Your tech, Tyson, was wonderful! He was friendly, informative, timely, and patient with my young soon who was so fascinated with the equipment that he followed Tyson around all morning. Tyson took the time to show and explain all that he was doing and how and why. The carpets smell fresher, feel so much softer (like new) and look tons better! This is the first time we have ever hired a professional company, but it certainly won't be the last. Thank you so much!

Report a concern   September 13, 2013 — Rated 10 out of 10 by T.B. Zerorez Tri-Cities
What do you like about our products and services?

Non-toxic

Report a concern   September 12, 2013 — Rated 10 out of 10 by Karen Norton Zerorez Tri-Cities
What do you like about our products and services?

The carpet smelled fresh and just took around 5 hours before it was dry. The carpet is clean and feels so soft to walk barefoot on. The young man was very pleasant and efficient that cleaned my carpet.

Report a concern   September 11, 2013 — Rated 10 out of 10 by K.W. Zerorez Tri-Cities
What do you like about our products and services?

Kyle? was very professional and friendly. He seemed consciencous and willing to please.

Report a concern   September 9, 2013 — Rated 10 out of 10 by E.M. Zerorez Tri-Cities
What do you like about our products and services?

Very knowledgeable.

Report a concern   September 9, 2013 — Rated 10 out of 10 by L.J. Zerorez Tri-Cities
What do you like about our products and services?

That you don't use chemicals and do not leave any residue in the carpets to attract dirt. No residue and chemicals means much more healthy way of cleaning.

Report a concern   September 8, 2013 — Rated 10 out of 10 by M.C. Zerorez Tri-Cities
What do you like about our products and services?

i like the protection coat that I had added after my carpets were cleaned.

Report a concern   September 8, 2013 — Rated 10 out of 10 by Karen Bachmann Zerorez Tri-Cities
What do you like about our products and services?

great results!

Report a concern   September 8, 2013 — Rated 10 out of 10 by L.P. Zerorez Tri-Cities
What do you like about our products and services?

This company provided a fabulous service. their product smells great, dries quickly and they have excellent customer service.


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