Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8887 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 3, 2014 — Rated 10 out of 10 by A.E. Zerorez Tri-Cities
What do you like about our products and services?

Kyle and Pedro were excellent. They were helpful, friendly, and did a great job.

Report a concern   January 2, 2014 — Rated 9 out of 10 by B.L. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very professional and helpful. He presented additional services and products without a lot of pressure on the "up sell".

Report a concern   December 31, 2013 — Rated 10 out of 10 by J.C. Zerorez Tri-Cities
What do you like about our products and services?

Our technician Tyson was extremely personable and professional. I truly enjoyed his expertise and honesty when explaining all my options to me without being a high pressure sales guy. I will definitely use zerorez again. Thank you.

Report a concern   December 31, 2013 — Rated 10 out of 10 by Genie Gilmore Zerorez Tri-Cities
What do you like about our products and services?

I like that there is no chemical residue. I use natural cleaners/products whenever possible in my home. Tyson was very friendly, prompt, and knowledgeable.

Report a concern   December 29, 2013 — Rated 10 out of 10 by Laura Buchanan Zerorez Tri-Cities
What do you like about our products and services?

Removed the pet smell completely and Tyson was very frieny and knows his stuff well! Will use Zerorez again! Thanks !

Report a concern   December 29, 2013 — Rated 8 out of 10 by F.K. Zerorez Tri-Cities
What could we do to improve?

Can't think of anything.

Report a concern   December 29, 2013 — Rated 10 out of 10 by T.M. Zerorez Tri-Cities
What do you like about our products and services?

The great quality of service and follow up afterwards! :)

Report a concern   December 28, 2013 — Rated 10 out of 10 by Sharon Black Zerorez Tri-Cities
What do you like about our products and services?

I was pleased that your company utilizes no chemicial soaps or addititives. Your servicer
was professional and methodical in his cleaning and did an excellent job. Thank you!

Report a concern   December 28, 2013 — Rated 9 out of 10 by M.F. Zerorez Tri-Cities
What do you like about our products and services?

work is done swiftly

Report a concern   December 27, 2013 — Rated 10 out of 10 by Stephanie Thompson Zerorez Tri-Cities
What do you like about our products and services?

Customer service, quality products, & timely service.

Report a concern   December 22, 2013 — Rated 10 out of 10 by Barbara & Douglas Korten Zerorez Tri-Cities
What do you like about our products and services?

It dries fast and the spots remain gone. The technician Is very personable and efficient.
This is the second time that we have used Zerorez and we have told others about how great your service is.
Thank you

Report a concern   December 22, 2013 — Rated 10 out of 10 by A.H. Zerorez Tri-Cities
What do you like about our products and services?

Love the zero stink Tyson sold us. We had our carpet cleaned and later that night my dog got sick on the nice clean carpet and I cleaned it up right away with it. Tyson was very knowledgeable and straight forward with us. I will use zerorez in the future and will recommend to all my friends and family!

Report a concern   December 21, 2013 — Rated 10 out of 10 by R.L. Zerorez Tri-Cities
What do you like about our products and services?

Great product. No residue. Friendly service. Chemical-free.

Report a concern   December 21, 2013 — Rated 10 out of 10 by Jeff Spriggle Zerorez Tri-Cities
What do you like about our products and services?

The service and attention to detail is exceptional. The follow up to allow the customer to request any resolution to the current service call or future service needs is also exceptional. For those of us that are technology driven, the Invoice to email is also appreciated.

Report a concern   December 19, 2013 — Rated 10 out of 10 by C.S. Zerorez Tri-Cities
What do you like about our products and services?

Very polite technician. Helpful suggestions. Great cleaning products.

Report a concern   December 19, 2013 — Rated 10 out of 10 by L.G. Zerorez Tri-Cities
What do you like about our products and services?

I was very pleased with the final outcome of our carpet. Even a couple areas that I figured wouldn't come out very clean look great. I also received great customer service from Kyle.

Report a concern   December 18, 2013 — Rated 10 out of 10 by M.D. Zerorez Tri-Cities
What do you like about our products and services?

I had such a great experience with zerorez. I was able to get an appointment immediately, service was great, and my carpets came out clean. Exactly what I was looking for.

Report a concern   December 17, 2013 — Rated 10 out of 10 by A.K. Zerorez Tri-Cities
What do you like about our products and services?

No chemical smell or feel. Very clean carpets and furniture.

Report a concern   December 17, 2013 — Rated 10 out of 10 by D.P. Zerorez Tri-Cities
What do you like about our products and services?

The service was excellent and efficient. Tyson was confident and explained everything. I am very pleased with the carpets and will certainly have you return for the next time I need this service. The carpets were dry within the 6 hours he said. Thank you so much!

Report a concern   December 17, 2013 — Rated 10 out of 10 by Susie Bendixsen Zerorez Tri-Cities
What do you like about our products and services?

Thank you for coming back to treat some areas that needed a second treatment. Your staff is very friendly and courteous!

Report a concern   December 16, 2013 — Rated 10 out of 10 by M.A. Zerorez Tri-Cities
What do you like about our products and services?

Great service

Report a concern   December 16, 2013 — Rated 7 out of 10 by E.W. Zerorez Tri-Cities
What could we do to improve?

the carpet was just not as clean as I thought it would be

Report a concern   December 16, 2013 — Rated 9 out of 10 by D.C. Zerorez Tri-Cities
What do you like about our products and services?

Service is quick, follow up is excellent. I like the way the carpets look and smell when service is completed.

Report a concern   December 15, 2013 — Rated 10 out of 10 by John Mcgee Zerorez Tri-Cities
What do you like about our products and services?

Friendly crew/thorough cleaning.

Report a concern   December 14, 2013 — Rated 10 out of 10 by T.P. Zerorez Tri-Cities
What do you like about our products and services?

It turned out great and very nice tech

Report a concern   December 13, 2013 — Rated 10 out of 10 by Krystal Leighty Zerorez Tri-Cities
What do you like about our products and services?

Great quality and attention to detail

Report a concern   December 12, 2013 — Rated 10 out of 10 by D.D. Zerorez Tri-Cities
What do you like about our products and services?

The great customer service!!

Report a concern   December 11, 2013 — Rated 10 out of 10 by V.T. Zerorez Tri-Cities
What do you like about our products and services?

like no chemicals drys very quickley and so far the workers have been great

Report a concern   December 10, 2013 — Rated 10 out of 10 by T.R.B. Zerorez Tri-Cities
What do you like about our products and services?

Our carpets look so nice . We really liked the friendly service also.we recommend this carpet service.

Report a concern   December 10, 2013 — Rated 9 out of 10 by Elaine Martin Zerorez Tri-Cities
What do you like about our products and services?

Carpet looks great. There had been black spots on the carpet that others have tried to remove and they were gone for 2 days. It has now been a week and the spots are still gone.
Kyle was helpful and was a very pleasant person.


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