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based on 8889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look great again! I like that the spaces are clean and safe for our baby to crawl on. There were no chemical smells and the floors were dried fairly quickly. The technicians were personable and efficient. We will definitely recommend Zerorez and use again!
Whitney
Great customer service...
They work!
The tech was very friendly, did a great job, explained all my questions. Carpets look great. Non toxic products!
I like how long the carpets stay clean with every day living. This is the second time I used Zero Rez and the person was also very professional, careful, and friendly. I am very satisfied with the service and the results of the carpets!
My carpet was very dirty downstairs and was surprised to see how clean it turned out.
Nathan was very professional and friendly. His explanation of services was very thorough. I loved how my whole house smelled of "citrus"!
Also, very prompt, and calling ahead was respectfully appreciated!
Everything my carpets have never looked so good:-)
Tyson and Robert did an amazing job cleaning our carpet. I like that soaps were not used. Carpet looks brand new.
The gentleman that cleaned our carpets was friendly and quick. I couldn't stay at the house so I trusted he'd lock up behind himself. He did so and gave me a call to confirm he was done clean as well as the process of locking up my home.
Clean. Careful. Complete. You were great getting the paint completely out of my carpet. Thankyou!
On time, very knowledgable about product and friendly. Carpets look great! Will recommend Zerorez to friends and family.
I think that I was charged the "quote" rate rather than the amount of registers. I firmly believe that he did not go down stairs die to the fact that the stair gate was not moved. So I was charged for all of the registers that I said I had and 4 of the registers should have been subtracted from my bill.
all of it
The customer service was outstanding
Very prompt and professional. Good results
Dried quickly
No soaps/chemicals. Friendly & helpful staff.
No odor and the tech was very knowledgeable.
I like that the process was explained to me, along with the products used. No carpet cleaning company has ever used a black light to look at pet urine spots. I'm happy with the way my carpets turned out, and everyone was very friendly! I highly recommend Zerorez!
the guys that came to my house were very knowledgeable and did a great job
They did a great job explaining things and showing me the areas that needed pet stain removal with the UV light. They were very quick and texted me to show what it looked like and when they were done so I could get errands done while they worked. The carpet is almost 14 years old and it looks fabulous after it was cleaned!!I'm very happy with the results.
The service was great. My carpets weren't damp at all, and dried very fast. The smell was clean not like chemicals.
The tech was friendly and efficient. He didn't mind answering questions .y carpets were very clean and dried fairly quick. There was a nice smell not overpowering of chemicals
My carpets are cleaner then they have ever been!
Great staff, thorough service, no detergent smell.
It took longer to dry then I expected. But it all looks nice and the styrofoam squares are better than I have seen before.
I think Zerorez is the best cleaning company company the Tri-Cities has. I'm a native of the area and I've used many. They are exceptionaly hard workers, show up on time, do their best possible
job and leave you with the feeling of a clean,clean house. You just want them to come back!
The price is reasonable, service is great, and they stand behind their work. I tell my friends to use Zerorez.

Professional services and quality products. We couldn't be more pleased.