- Phone: 509-582-9000
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based on 8887 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
for busy people, just being able to make a call and Zerorez makes it happen....that's priceless.
friendly tech. and customer service
Awesome job and customer service!
Great job and great service.
The whole experience was amazing! I loved it!!
On time, quality work and great service.
Carpet was cleaner than previous carpet cleaning companies we used.
Had some pet problems your serviceman was very professional , new his product and had the answers.
In general very pleased with service.
that it cleaned so well, no odor ,quick to dry. Looks great
Prompt arrival - answered all our questons - let us know what to expect - was not in a hurry
very cordial
Did the best he could with a couple of badly worn spots.
Chemical free. Easy online scheduling.
My carpet looks amazing ..no more pet urine smell!
Technician took his time and did a great job with amazing results. The carpet also dried fast.
Carpet cleaning man was professional and kind. He made sure to answer any questions I had. He made sure to let me see what it looked like before and after cleaning, side by side. I liked how quickly it dried. Nice smell, not overly smelly. A quick procedure. Very we'll priced. Definitely will recommend you to others.
Explanations of charges. I did not realize the cost of all of the services until after it was done. I would not have agreed to some of the additional treatments had I known the cost.
Tyson was more than helpful, polite, and a very nice young man.
Your website needs to be more specific about the "per duct" fee, not 1 fee for cleaning all the ducts. I was shocked by the amount (double what I had budgeted) but Tyson was kind enough to work with us on that.
Stains didn't come back
That they dont use chemicals
Quick, cheap, and great service. It's the second time we've used you guys. Thanks!
Both the product and service were outstanding. Robert was respectful and professional in every way, he went out of his way to make sure I was informed and satisfied. Thank you so
very much. I will be recommending you all to anyone I know needing your services.
Kathy Raines
1103 Neptune
Benton City
Very polite, courteous employees. Great service.
Polite and informative representative
Price, professionalism, attention to detail and end result.
Great Technician.
Eliminate or decrease added cost for chemicals that treat pet urine. People have carpets cleaned because they are dirty, to add an additional cost to clean dirty carpets seems shady. I would recommend you, but I would warn them not to let you double the cost with you nifty black lights and fancy chemicals.
It got our rug cleaner than any other companies we have hired. Polite employee. Quick , yet very conscientious. Our rug was very dirty. He did a good job.!
it was quick and easy.
No, residue, friendly ,professional, explained each step/option and timely.
The product works!! I had some very nasty stains that were successfully removed! Tyson was very personable and professional. He explained the process and I saw the results. Nice job. After using many other carpet cleaning companies, I've found one that really does what it says. And the price was comparable to the other services. Zerorez is going to give them a "run for their money". They need to watch out, there's a better option in town!
Your tech some what vacuumed the floor but left a lot of debri on baseboards and tracked about. Also a little more care of dragging hoses a round corners as well as a cross furniture would be helpful. And lastly I now have a nice ding on my kitchen wall about the diameter of a dime from him dropping something.
My carpet reallt did come clean and they ar older.