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based on 9122 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have had my carpets cleaned several times and within a couple of weeks they look as though they had never been cleaned. Zerorez did an amazing job and my carpets still look beautiful three weeks later. The technician was very professional and knowledgable. I will definitely use Zerorez next time I clean my carpets.
There were no smelly wet carpets after cleaning. The carpets looked AMAZING to say the least and will definitely refer to family and friends.
On time and a very professional technician in Robert Cruz
I couldn't really tell a difference. The stains are still there and the carpet feels crunchy.
I have used Zerorez several times and never had a bad experience, this visit was a little different. I think you may need to improve on your web site appointment scheduling as my appointment, although scheduled was over booked with some one else. it ended up working out okay so I am still very satisfied, and my cleaner did a really good job, but perhaps it would help others if you could improve the internet scheduling portion of the site
Carpets looked great! Service was prompt.
It smells wonderful, and it cleans GREAT!!!!!
Friendly, thorough.
I like that you didn't use shampoos on the carpet. I also liked the citrus smell of the solution that was used.
The service is excellent and it's really easy to schedule an appointment, I recommend zeroes to all my friends and co worker.
Good results, reasonable pricing, on time.
I was AMAZED how great the carpets looked after the cleaning!!! My carpets were really worn from foot traffic leaving them with dirty footprints. After cleaning they looked brand new agian! And the gentlemen doing the cleaning, Tyson, was very friendly, efficient, and did a wonderful job! Thank you!
We have a few spots in the high traffic areas that did not come clean
Technician arrived promptly and worked very hard.
Timely service and great results.
Very dependable.
well I waited an hour before I made contact to see why no one had contacted me or showed up to clean my carpets at my business...
Very professional.
Tyson was very professional and the job turned out very well. I'm very pleased.
Thank you. First name removed O'Connor. I recommended you to one of the ladies in the office,
dept Corrections.
Carpets look really good after cleaning. The Tech was very friendly and polite. Will recommed family and friends to Zerorez when they need their carpets done
Very professional. Any issues are taken care of immediately. Appointments are kept as scheduled.
Robert was great. Knowledgment
I think it was the most through carpet cleaning ever! our tec Kyle was very professional and done a good job upselling!! We ended up spending twice as much as planned, that didn't make me happy, but the job was worth it.
Your products are enviornmentally safe and work very well. My husband just recently picked up a bottle of your spot cleaner fo carpet and it works wonderfully!!!
I can't say enough about the wonderful service that Zerorez provides.. they are the BEST!
Everything!
Very thorough, verified what he was going to do and cost prior to starting, did a walk through at the end to make sure I was happy with the results. He didn't come acrossed rushed to get to his next job. Very professional!
your price to clean the area rug was high in my opinion.
Your technician was so polite and helpful. He explained my carpet needs and he quoted me fairly. Did the job quickly but did a great job!
Service was fast and on time. Made the carpet look brand new.
Leaves a clean looking carpet.
I wanted them to come as quickly as possible . We scheduled the first available appt. but the next day there was a cancellation and the scheduler remembered my first request and called me back so I could have an earlier appt. I appreciated that. The technician was professional in appearance; that's a BIG deal to me when people I don't know come into my home. Robert knew his service, what would be best for my home and was efficient in doing his job so we could get on with our day. The carpet and couch both look great, plus the odor is gone.