- Phone: 509-582-9000
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based on 8892 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best carpet cleaning service!
Some high traffic areas still need cleaning.
Effcient and friendly workers.
Quick service and easy to schedule!
Natural cleaning products I didn't know you had a whole list of other services. I've already recommended you to others. Ivan did my home and did a nice job and will be back to do my air ducts in January or February. There was a mix up on my window of time and it would have been nice to have had a phone call so that I didn't spend my whole day waiting for you to show up. Ivan was very apologetic and I understand these things happen but think about your customer.
There aren't chemicals and my floor looks way better than it has the whole year I have lived here. They were very prompt and on time.
John Buhler came in and did a phenomenal job. Will use Zerorez and John Buhler in 6 months for carpet and tile. The work was worth the money.
I was told 4 hour dry time and no residue. It's been 24 hours and there are still wet spots along walls and many "crunchy" feeling patches all over.
Jeramy, our cleaner, was very polite and walked us through what he was doing. He was great. Fast service.
Quick dry and the Tech is the BEST
We were made aware of exactly when the guy would be there and he showed up on time and did an awesome job!! We have used your company several times at our house and at my work. You guys do a great job in a timely manner.
Thank You!!! Happy New Year!!!
done with no chemicals and quick to dry
Cleaned the carpets well.
fast
The people who cleaned our carpets where very courtious and proffessional, they new what they were doing. There is one spot in the master bedroom that was missed. everything else looks great.
I have already told my friends how satisfied we are with Zerorez. John Schumacher
The lack of chemicals makes me feel better about using your company since I have young kids
The workers are always friendly and courteous.
Pet friendly cleaners. (Smells good too!) Friendly staff. Prompt and timely. Thank you very much!
I love the way my carpets come out afterwards .
They work to get out dirt and pet odor.
Quick appointment scheduling, reminder call, tech was on time, great results with cleaning.
They got rid of the pet urine smells.
promptness, completeness...
Quality
Very friendly, good communication on the appointment time. Technician was very friendly, explained what he was going to do. Explained how to keep the carpet clean and protected. Was quick and did a wonderful job.
Dirty spots are still there don't think there was any soap used. Didn't place plastic under table like he explained he was to do.
Tech was friendly, informative, but not pushy.
No chemicals, fast turnaround for an appt
Friendly and efficient service technician. Like the process of avoiding detergent or soap on the carpets. Like scheduling online. Don't like calling...wait time was too long considering I was first in the queue.

I was really impressed with the level of customer service we received. They wanted to make sure we were 100% satisfied with the job done and we definitely were.