- Phone: 509-582-9000
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based on 9122 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was frustrated because we did the 3 rooms for 99 and the tech got here and said our living room counted as 2 rooms. If you have rules on size, let people know.
The customer service and time was great, when I got home, my carpets were a little damp totally no big deal. But the next day when they were dry I could smell dog pee, which was why I had my carpets cleaned, because my pup is now potty trained and doesn't have accidents.. But over all it was a great price and the customer service was great. Thank u
Get communication and very professional..
Every part of my experience with your company was great !!
No hard chemicals. Fast, Punctual and Friendly. Great Job!
Juan was amazing.. And my carpets look good.
Jeremy was very professional and friendly Did an excellent job and did not leave till I approved. Which I did
It's all about customer service! Reminders. The ability to schedule appts on-line. Confirmation calls. Notification call the day of service. "Hi, Jeremy will be your technician today and will be there by 8:10am" Awesome! Jeremy was most professional and personable.
i like that the products are healthier for children and the environment.
East to schedule, your technicians are the nicest and friendliest bunch of young guys and they do great work for a fair price.
My carpets are not sopping wet when done by Zerorez and I don't have to worry about
heavy chemicals throughout my house. They have always gone the extra mile for me. I have
a dog now and they have a wonderful spray called Zero Stink that I can spray on any puppy
accidents that works like a charm.
Service man was very professional! Explained what he would be doing and how the products would work . We were very impressed. Rug and staircase looks great. I would recommend this company highly.
The service person, Jeremy, was considerate, accommodating, and customer oriented. The service he performed was superior to other companies we had over the twenty two years we have lived in this house. The value of the service and product is high (on a scale of 1-10 it was a 10).
technician was not well informed on what he would be cleaning before he arrived. Nor was his van prepared with equipment needed.
It's safe for my kids and pets!
The products are very clean and effective! Edwin did a great job of informing us about the products before he did the work!
Very professional and do great work.
We are very pleased with the expert cleaning of our carpets. The tech Edwin so professional, really knew is business.
How clean it gets the carpets!!
My carpet looks and feels great and they were on time
Your services totally lived up to your promises. Your serviceman was helpful and did a great job!!
Most all stains removed and don't come back. No smell; chemical free. Dried quickly. Soft, clean floors!
Fast polite and a job well done
Quick, courteous, friendly, professional
Edwin is a friendly technician. We are confident that he did a good job cleaning our vents even though we can never be sure. While cleaning the vents, some plaster, etc., fell onto furniture. Might be a good idea to have him and other technicians check. It was easy to wipe off and didn't really bother me too much, but it may bother other customers. That was the only reason I gave a score of 9. Thank you and we will use your services again. Sharon Last name removed
Price is affordable, they are punctual, professional. The carpet is really clean.
willingness to work after hours
No detergent left on carpet to attract dirt and stains.
Prompt, professional & EFFECTIVE!
(OK to use my initials (JGP) but not my full name in promotions.
Everything