- Phone: 509-582-9000
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based on 8892 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, fast, and effective!
Friendly, able to get an appointment right away, did a thorough job of getting my carpets clean. Thanks!
I thought time window was 10-2, but reminder call the day before said 8-10. This caused some re-planning to move furniture the night before. It would be good if we could schedule on line and lock in time slot.
I like that the carpet dries a lot faster compared to other companies. I also liked that the carpet cleaner protected his shoes while cleaning the carpet.
I liked that no chemicals were used. Carpets came out clean and looked great.
The men did a very good job and carpet looks much better. Thanks, Lonnie
Everything...politeness and informative and not judgemental.
Jeremy was a very nice young man. He is very efficient and informative. I will definitely recommend your service. Our carpets came out terrific and it didn't take long. Thank you
The tech was kind and attentive. He went the extra mile which I appreciate very much! His name was Jon. Thank you Jon
Great customers service and awesome finished product.
Ivan was on time, professional, very polite and easy to work with. When I asked how the cleaning process worked, he explained the procedure completely.
After each room, he was sure to point out the work he had performed and made sure we were satisfied and happy. Ivan worked quickly but was thorough.
He also explained additional services that would benefit the protection of the carpet without making me feel like I was being pressured.
We like the idea that the carpet was being cleaned without chemicals or residue left behind.
I will recommend Zerorez to my daughter as she plans on cleaning her carpet in the near future.
Zerorez is unlike most businesses who's performance is clearly focused to benefit their interest first and not the customers. It is refreshing to hire a business who delivers on their promise and makes sure you are happy with their service before they leave. Thank You!
Products work really well and the service was excellent
Took all of the stains out of our carpet. Our carpet looks brand new.
On time friendly service
It worked. We have pets & needed the procedure for pets. David came to our house, told us everything about the product , how it worked & answered all our questions. He did a wonderful job & is a great asset to your company. Thank you for a great job we told friends about you & we will for sure use your service again.
Fast and friendly
The person was on time, explained what he was doing and explained the fees.
No chemicals good customer service
No chemicsls
Dedication to detail, was on time, removed tar from our new carpet and we were afraid it couldnt be removed. Very nice worker, will only use Zerorez
No chemical cleaning solutions
Did a good job of cleaning 17 years of dirt from dogs, grandkids and muddy shoes from the carpet.
Carpet feels great and there is no sticky feeling that often happens with carpet shamoos.
I was very happy with the job. Your staff was very friendly and informative. The carpet looks like new! Thank you.
Friendly, knowledgeable technician. Showed results as cleaning. A 30-year old white chair I had cleaned turned out looking pretty good. The carpet took over night and most of next day before it was dry but the results were great!
Professional and friendly service. The carpets were very clean.
Ivan, the gentleman cleaning our house was awesome. Very informative and did a great job
That they don't use harsh chemicals.
No Chemicals

going over the heavy soiled areas more.