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based on 8892 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There were no chemicals used. Very friendly. There was someone available the day after I called to come clean our carpet.
I showed the tech spots in the carpet ,and they were the same after cleaning , another tech came and said 60$ per spot it's cheaper to buy new carpet ,worse cleaning job
Less water and no soapy residue
I have felt very safe and secure with the help you send out. I feel they are trustworthy as I open up my entire house to them. I also like that the carpet doesn't have a crusty feel to it after it dries or a smell either.
This is my very first time using the service to clean my carpet and I am very pleased with the work done. The customer service and technician were very polite and friendly.
I was charged 99.00 for an area barely over 250 square feet. At the most I should have been charged 66 for my area. I was told 33.00/ 250 square feet. I get you are trying to do your 99.00 "deal", but my area was too small to be charged 99!
Techincian was very polite and did the job very well
They were able to accommodate the time I needed for them to come.
The worker was polite.
The carpets looked good when finished.
Friendly service and available right when I needed them.
Quick service and our carpets looked so much better than when we went with a local competitor
It didn't make my house smell, was affordable and dried quickly. Also Jeremy was great!
The rugs didn't dry as quickly as you said they were going to be. The guys that came to our house were very nice but rugs took at least 24 hours to dry.
Jeremy was professional and friendly and honest exceeded my expectations and explained everything in detail:)
The sides of my mattress were not touched on the top. The odor of my mattress came back after it dried.
Friendly, professional, thorough.
Courteous, did a great job
The carpet smells clean, it dried super fast and the service was exelent. I can tell that he enjoys his job therefore, the service excceeded my expectatons. Gracias
No chemical smell. Fast and very polite technician.
Professional and timely
Great work on the cleaning ,very detailed oriented and friendly. Zero moisture or smell when I entered the house when they were done. The technician was very knowledgable and professional. I have recommended them to others and will have them back to do the rest of the house next month
Service was excellent & such a hardworker.
Was quoted different price than charged. Tried to up sell my daughter not asking me for permission to treat stains. Did not get out some food stains. Called and asked about billing discrepancy and was told I was wrong not the person who quoted me.
I am always impressed with how clean my carpets look after receiving your services. Your employees are extremely professional and demonstrate a real concern for making the customer happy.
First of all, my carpets look brand new. I couldn't be more pleased with the results of the service. But aside from the excellence of the work, I am blown away by the level of service I received, the professionalism, and amazing attitude of your service agent. OUTSTANDING!!!!! So glad to have discovered you.
I like the thoroughness of your service. The cleaning is done right the first time and holds up well.
On time , explained all the services available, did a great job !!!!
The technicians were friendly and knowledgeable about carpet cleaning. While offering add on services, they were not at all pushy when additional services were not needed. Our carpets looked amazing afterwards and we will definitely use Zerorez for our future carpet cleaning.
Great tech came to my house. He did a great job!
Poorly written special offer. Company did not honor offer as written.

The service was great. The gentleman that did our carpet was awesome. The only thing I can say is you need to have more people maning the phones. When. I called I was on hold for awhile, then was told to leave a meesage. You did call back in short time. Thank you very much. Name removed