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based on 8892 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
People are very professional and friendly they work Hard at doing a great job.
Your technician did a fantastic job. The carpet looks great and there is no odor. Also your tech is very professional and courteous.
The technician was very thorough, friendly, open to questions and able to provide a detailed service. I have used other carpet cleaning services in the past and I am confident Zerorez offers the highest quality result.
less chemicals to clean, carpets feel better.
The technician was very thorough.
A clean scent was left behind, not a chemical smell. Carpets felt softer.
Everything. Professional and excellent cleaning.
Prompt good service. Very polite and professional cleaner, Edwin.
Showed up ahead of schedule, cleaning was fast and efficient. Charged me exactly what I was quoted on the phone.
Although I haven't received my rug back, I really liked the tech who took care of me. He was very professional.
follow up on the following day for a visual of the after work..we had white residue all along the baseboards and corners ...i am assuming it was from scrubbing of the tile...
Fast service and very efficient. The technician was very knowledgable and very friendly.
No chemicals, dries quickly, excellent customer service.
Edwin was very courteous and I was very pleased with his work.
I liked your responsiveness, your serviceman, Jim Sall, you sent to my job, and the fact that you do not use soaps on the carpets.
Quick response and clean work. I think a small area was missed for the tile cleaning last week (3'x3' patch). Trainee was doing that area. We should have caught it.
I was quoted over the phone at $184 for my house. Upon arrival they told me it would be an extra 50 to do a small hallway and closet. My 184 turned into $235. Also a large stain was missed in my master bedroom. Will not be recommending this service.
Carpet cleaning was excellent. Made our carpet look almost new. After renting Rug Doctor and home shampooer there is no comparison. Your product is superior.
Cost was a little overpriced for what we wanted but had good results before. When done, cost went up $45 for something we said we had requested when scheduling. Also, there were several red spots we had not seen before when the cleaning of the carpet was done.
Efficient and on time. Called within an hour before they came like they said they would.
Your cleaner was an excellent young man
A four hour window is too big. Narrow it down and I'd rate the service higher. Edwin always does a wonderful job.
Speedy on time service.
I was impressed with the complete service from beginning to end. I went on-line to schedule an appointment,received a call for Zerorez and the job was completed the next day. The tech was very knowledgeable about all of the products. The 3 rooms are clean and dried quickly. We will defiantly recommend Zerorez for carpet cleaning and will have them do the rest of our home's carpets and clean the ducts as well. Everyone was very professional. A First Class business and do much more than clean carpets..
Results!
It gets my carpet looking very clean. I have had 2 different guys and they have been very professional. Thanks again First name removed
My wife was at the house when your tech arrived. She said that he was very professional and explained to her about all of the services that ZEROREZ offers. She was impressed with his maturity.
They work!
Professional and fast!
Carpets look great and staff is very professional