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based on 9210 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that they went over all of the stains before starting
Professional technicians. Good at getting pet stains and smell out of carpet.
Excellent cleaning without harmful residue!
Courteous and professional staff.
Representative that cleaned our carpet, Edwin, was nice and did a great job! It was easy to set up the appointment and will be using Zerorez every time!
Easy to schedule. good work.
cost is quite high, However, your employee was very courteous and efficient.
The employee who came to our house was very professional and friendly. I am very pleased with the carpet cleaning and air duct cleaning.
Friendly and do a great job
Friendly, helpful, timely, considerate, and quick.
I like that it is chemical free and uses only water to clean. Eddy was very good and very helpful.
Knowledgeable cleaning person (Kevin)
Attempts did not seem to be made to remove some stubborn spots
No soap, professional staff, prompt.
I was concerned about some dirt spots and the cleaning took them out. The rugs look and feel clean.
Very professional. We really liked the tech we got.
the price was reasonable and the carpets turned out great. The gentleman made sure we were satisfied before he left. WE are not sure about the scotch guard yet because its still too early to tell. But over all we were very pleased!
Pleasant crew and anxious to please. Carpets look great! Your guaranteed service to make sure the customer is satisfied with the results of the service.
friendly service, good cleaning job on the carpet
The technician was on time, professional and friendly! He did a great job! I had cat carpet issues before and they look great now!
Everyone I came into contact with was so friendly and so helpful!
I was really disappointed. I purchased the extra $45 per room because of pet stains. I was warned that the smells might not come out, but assured that the stains would be lifted. The stains returned within 12 hours. My carpet was also soaking for 3-4 days after. For over $300 I expected better. I was going to recommend to my parents for their upcoming home renovation, but would not now after the quality.
Dried quickly, personable and knowledgeable staff (Edwin).
Service was outstanding. The tech who cleaned our VERY dirty carpets was professional & conscientious about our home, furniture and pet. THANK YOU!
Did a heck of a job !!!
Looks great took alote of staines out and great friendly service
Fast, easily available. Helped get the pet urine smell out of the carpet.
Great service and products! Our carpets look brand new again!
My carpet was really stained and Zerorez worked wonders for my carpet
I think you guys are terrific. I have burber carpet, which is a pain in the neck, but it ALWAYS comes out so clean and pretty. I will continue to have my carpets cleaned by you for many years to come.
Excellent customer service, friendly and efficient technician.
John was extremely helpful in getting pet spots out and even returned within a couple of days when the stains started to reappear. He did another treatment and the stain has disappeared for good. Great customer service!!