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based on 8892 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You were able to get the juice stains out of the carpet in front of the altar at our church, as well as some others. Thank you so mcuh.
One thing I look for is customer service. Everyone was very nice and helpful. I felt the tech new what was talking about and not just trying to sale me something. They did a great job at cleaning the carpets in my home. My wife was very pleased with with the job they did.
I appreciate that this was a "better" way to clean. John did an amazing job at my Mom's house that had some bad pet stains. I don't think any other system could have done what zerorez did. Thanks
Dave was very nice and worked hard. He got things out of the carpet that we had been trying to get out for years.
I liked David he was friendly, but I was disappointed with some of the spots that I know were just food did not come out very well. My rug is pretty old so I know it was going to be perfect but I was expecting it to be better than it was.
The carpets looked fabulous after the cleaning! I didn't think there was any way they could come that clean
Dries the same day. Pre wash citrus spray makes the carpets smell so good and fresh.John was awesome. Professional friendly and very knowledgeable technician. Felt comfortable letting my baby lay on our clean carpets again because of the fact that there was no harxh smell or chemical left over. THANK YOU!
Service was amazing Jeremy was very nice and Profesional. .. my carpets look amazing
Friendly, nice worker, quick cleaning, great product and outcome
My carpets took over 3 days to be dry enough to put furniture back. Even then our socks would still be damp after walking in certain areas. I had them done on s Monday morning and wasn't able to put anything back till Thursday evening.
I liked that the tech was able to get out some ling-standing stains.
Service was on time and they did a great job
Fast, not to wet and good customer service.
Your service provider was awesome. Super friendly, efficient, and fun!
The carpets came out like new. Jeremy was prompt, professional and cared about us as customers.
That it doesn't leave a residue to attract and hold the dirt
Good customer service.
Environmentally responsible. Competent technicians.
Friendly staff. Explained what each step was.
Very nice technicians did an excellent cleaning job.
EVERYTHING!!! 👏👏😊
My carpet looks really nice. I do have small fans running in each room to help out but I expected to do that. The young men that did the labor were informative, friendly, and worked very hard. I appreciate your business and how professional everyone was to work with. I have already recommended your service to two friends and will likely do more. Thank you and hope to continue to do business with you in the future.
Edwin and Juan were two of the most professional service people I have worked with locally in a very long time! They were friendly, respectful of my home and did meticulous and careful work!!
There was spots left untreated which I cleaned myself after the carpets were cleaned.
did not like that it took almost 2 days to dry.
Did a great job
Staff was professional, carpets came out great.
Own up to issues that occur, and stop the "hard sell" approach that seems to be how you make a profit.
The quality of work and professionalism of your employees.
Friendly, timely, organized...exoakined the work, confirmed the price and he was very concerned about verifying I knew what the final price would be before starting. Told me it would take about 1 1/2 hours and it did. He cleaned up along the way and worked out some spots as well. Very thorough. Would use again for sure...not too mention they clean with water only so no wired or unknown chemicals.