What our clients think of us!

Where to begin...

From the start Zerorez's customer service was absolutely amazing. From the first initial phone call to the moment Kevin, the technician, left my house.

Zerorez was very accommodating to my schedule. I had surgery the Wednesday before my appointment and I thought I would be well enough to have Zerorez show up that Saturday. However I was still in quite a bit of pain. So when I called on Friday the receptionist was very understanding and more than happy to reschedule my appointment to the following weekend.

The day of my appointment could not have gone better. Kevin was right on time and wasted no time getting right to work. He addressed all of concerns and answered all of my questions. Kevin suggested he use a special formula on my carpet to get rid of our pet orders and I am so glad we did. My carpet looks AMAZING! And you would never know we have a cat & a dog. The cherry on the cake is I love that my house does not smell like I sprayed a bunch of chemicals all over my carpet. My house smells fresh, clean and my carpet was dry with in a matter of hours.

I will be using Zerorez for all my carpet cleaning needs.

We are a business and every year we hire a company to come in to provide carpet cleaning services. We have tried out several companies throughout the last five years and until choosing Zerorez we have never seen the carpets so clean. We were very impressed with how many stains Zerorez was able to completely remove. Our rolling chairs by the desks had caused a lot of fading on the carpet over time and Zerorez was able to make the fading almost disappear. I was very impressed with how clean the tile was in our bathroom as we have never used a cleaning service on it before. The protectant left on the carpet after cleaning works wonderful. We have had one or two coffee spills on the carpet since the protectant was applied and I am sincerely impressed with how easy I was able to clean up the spills. Usually coffee spills will still leave a stain no matter how fast you clean it up but with Zerorez applying their protectant I no longer have to worry or spend hours trying to clean up a spill. We give Zerorez an A++ for not only their amazing services provided but their amazing customer service & stain Knowledge/expertise. We will be using Zerorez in the future and have already recommended their services to our clients & other branch offices as well.

Fast courteous service, dried fast, very fresh and clean.

Arrived at scheduled time. Worked very hard on some tough stains. Carpet looks like new.

My carpets are clean and you do not feel that residue after normal carpet cleaning. Kevin did an excellent job!!

We liked everything about our experience. The staff was wonderful and knowledgeable. The products worked and our carpets are cleaner than ever

Carpet is clean and soft to walk on once dried. Service is good

I think it cleans carpet better than any other

The best customer service staff in the industry. On time - quality work

Proactive customer service. The heads up calls were great. What A nice lady. Worker on site was great. He surely is being exploited. Give him a raise! (if he could come back and do the landing in front of 222 that would be great. It was pretty bad in the first place so I don't fault him at all. Good man.

The tech was very thorough, got into every nook and cranny. Highly recommended.

Everything

I was frustrated because we did the 3 rooms for 99 and the tech got here and said our living room counted as 2 rooms. If you have rules on size, let people know.

The customer service and time was great, when I got home, my carpets were a little damp totally no big deal. But the next day when they were dry I could smell dog pee, which was why I had my carpets cleaned, because my pup is now potty trained and doesn't have accidents.. But over all it was a great price and the customer service was great. Thank u

Get communication and very professional..

Every part of my experience with your company was great !!

No hard chemicals. Fast, Punctual and Friendly. Great Job!

Juan was amazing.. And my carpets look good.

Jeremy was very professional and friendly Did an excellent job and did not leave till I approved. Which I did

It's all about customer service! Reminders. The ability to schedule appts on-line. Confirmation calls. Notification call the day of service. "Hi, Jeremy will be your technician today and will be there by 8:10am" Awesome! Jeremy was most professional and personable.

i like that the products are healthier for children and the environment.

East to schedule, your technicians are the nicest and friendliest bunch of young guys and they do great work for a fair price.

My carpets are not sopping wet when done by Zerorez and I don't have to worry about
heavy chemicals throughout my house. They have always gone the extra mile for me. I have
a dog now and they have a wonderful spray called Zero Stink that I can spray on any puppy
accidents that works like a charm.

Service man was very professional! Explained what he would be doing and how the products would work . We were very impressed. Rug and staircase looks great. I would recommend this company highly.

The service person, Jeremy, was considerate, accommodating, and customer oriented. The service he performed was superior to other companies we had over the twenty two years we have lived in this house. The value of the service and product is high (on a scale of 1-10 it was a 10).

technician was not well informed on what he would be cleaning before he arrived. Nor was his van prepared with equipment needed.

It's safe for my kids and pets!

The products are very clean and effective! Edwin did a great job of informing us about the products before he did the work!

Very professional and do great work.

We are very pleased with the expert cleaning of our carpets. The tech Edwin so professional, really knew is business.