Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 9122 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2016 — Rated 10 out of 10 by K.F. Zerorez Tri-Cities
What do you like about our products and services?

Worked very well, carpets looked amazing cleaning up after toddlers

Report a concern   June 25, 2016 — Rated 10 out of 10 by J.G. Zerorez Tri-Cities
What do you like about our products and services?

I thought the service was great. They got me schedules right away. The technician did a very good job and got out a stain I did not think he could. Interested to try more of the products

Report a concern   June 25, 2016 — Rated 9 out of 10 by D. Zerorez Tri-Cities
What do you like about our products and services?

Nice people. They all should get a raise.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Crystal Green Zerorez Tri-Cities
What do you like about our products and services?

Leaves no crunchy residue. You do not use too much water. Your technicians are courteous and efficient and the price is great.

Report a concern   June 24, 2016 — Rated 8 out of 10 by T.P. Zerorez Tri-Cities
What could we do to improve?

The Zerorez process results in some temporary distortion of the carpet. This should be explained before application of the cleaning.

Report a concern   June 24, 2016 — Rated 10 out of 10 by B.S. Zerorez Tri-Cities
What do you like about our products and services?

Service by Technician Edwin Morales was SUPER AWESOME!!!

Report a concern   June 22, 2016 — Rated 10 out of 10 by M.K. Zerorez Tri-Cities
What do you like about our products and services?

Carpet cleaning and removal of red win

Report a concern   June 22, 2016 — Rated 10 out of 10 by jeffrey ferritto Zerorez Tri-Cities
What do you like about our products and services?

Great Service

Report a concern   June 21, 2016 — Rated 10 out of 10 by J.T. Zerorez Tri-Cities
What do you like about our products and services?

Very good about explaining treatment and answering all my questions

Report a concern   June 20, 2016 — Rated 10 out of 10 by Faith Martin Zerorez Tri-Cities
What do you like about our products and services?

I always appreciate the friendly, professional, efficient technicians! And 100% every time my carpets are cleaned. I've never been disappointed for any reason, when they come to my home.

Report a concern   June 20, 2016 — Rated 10 out of 10 by T.R. Zerorez Tri-Cities
What do you like about our products and services?

The staff is wonderful and always pleased with the service!

Report a concern   June 18, 2016 — Rated 10 out of 10 by C.C. Zerorez Tri-Cities
What do you like about our products and services?

They leave our carpets looking so clean and odor free.

Report a concern   June 18, 2016 — Rated 10 out of 10 by C.R.S. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very professional and did a great job.

Report a concern   June 17, 2016 — Rated 10 out of 10 by L.H. Zerorez Tri-Cities
What do you like about our products and services?

The products used smell great and love the equipment used to spot pet stains and other stains.

Report a concern   June 16, 2016 — Rated 10 out of 10 by S.A. Zerorez Tri-Cities
What do you like about our products and services?

Very professional all around. Good equipment, friendly-knowledgeable employees, not strong chemicals. And it all works. We have used Zerorez the last two times and will only use you as long as you keep up this level of service. Thank you.

Report a concern   June 16, 2016 — Rated 10 out of 10 by Jennifer McDonald Zerorez Tri-Cities
What do you like about our products and services?

Great customer service and great communication regarding show up time

Report a concern   June 16, 2016 — Rated 10 out of 10 by Brenda Bamford Zerorez Tri-Cities
What do you like about our products and services?

Carpets looked awesome! Professional, courteous staff!

Report a concern   June 16, 2016 — Rated 4 out of 10 by D.L. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

Carpet stain still in my carpet after cleaning

Report a concern   June 14, 2016 — Rated 5 out of 10 by C.R. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

spots are surfacing after the cleaning

Report a concern   June 14, 2016 — Rated 9 out of 10 by S.J. Zerorez Tri-Cities
What do you like about our products and services?

You actually got the stain out of my carpet. Service tech was very hard working

Report a concern   June 13, 2016 — Rated 10 out of 10 by Glenna Moulthrop Zerorez Tri-Cities
What do you like about our products and services?

Excellent customer service! Jeremy was my technician and it was more than obvious that he really cared about making me happy. Also, I think this cleaning --- my first with Zerorez -- on my old carpet was the best cleaning I've had in years!

Report a concern   June 12, 2016 — Rated 9 out of 10 by M.P. Zerorez Tri-Cities
What do you like about our products and services?

Very helpful employees. They ensure their customers understand the options and price breakdown before beginning service.

Report a concern   June 12, 2016 — Rated 10 out of 10 by B.D. Zerorez Tri-Cities
What do you like about our products and services?

Great customer service, dude is a hard worker and deserves a raise... Thank you!!

Report a concern   June 12, 2016 — Rated 9 out of 10 by A.P. Zerorez Tri-Cities
What do you like about our products and services?

Carpets seem clean. Customer service was ggreat.

Report a concern   June 11, 2016 — Rated 10 out of 10 by B.K. Zerorez Tri-Cities
What do you like about our products and services?

Everything was awesome!!!

Report a concern   June 11, 2016 — Rated 10 out of 10 by Dan Martini Zerorez Tri-Cities
What do you like about our products and services?

Excellent professional service and outstanding result

Report a concern   June 11, 2016 — Rated 10 out of 10 by S.V. Zerorez Tri-Cities
What do you like about our products and services?

the service was great, the gentlemen who came to my home were polite and friendly, and my rug looks beautiful with no residue or chemical smells. I am thoroughly satisfied!

Report a concern   June 11, 2016 — Rated 10 out of 10 by C.W. Zerorez Tri-Cities
What do you like about our products and services?

Kevin our technician was so good

Report a concern   June 10, 2016 — Rated 10 out of 10 by V.M. Zerorez Tri-Cities
What do you like about our products and services?

Appoint was made with 1 days notice .
Young man doing the work was very courteous.
Absolutely would recommend ..

Report a concern   June 10, 2016 — Rated 10 out of 10 by L.M. Zerorez Tri-Cities
What do you like about our products and services?

They are incredible.Edwin knew alot about his product. Extremely professional and very nice. The cRpets look great and no chemical .Thank you. I will definitely be using your business again.
Lynne Last name removed
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