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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Execellent aervice
Good friendly service.
Very polite and friendly! Great work and love the products. I will definitely call again! Christina Johnson
They did a great job cleaning my carpets, also suggested treatments that woul help my carpet to last longer. I didn't feel like they were just trying to make money off of me. Great value for the services and the technicians were super friendly.
Fast cleaning and dries fast with no chemical smells
Very professional. When a spot appeared during drying they came back and cleaned it. Very Happy...I've already told 2 people about you.
Friendly, efficient technician.
My carpets look brand new. Love it. Thank you Zerorez
It seemed to do a good job on the stairs .
My carpet and upholstery is so fresh and clean
The technician was very professional and the carpets are clean.
The technician did a good job and was thorough. However the process seemed to bring stains forward rather than lifting and eliminating stains.
Carpet actually looks clean. Smells good. And nice customer service.
My carpets were very dirty and after the cleaning it looks 100% better! The technician was very knowledgeable and informative.
spot left from hose
I like the product knowing that there are not all kinds of chemicals on my carpet which could make spots and dirt re-appear. I felt good about the person doing the cleaning because he showed knowledge and was very respectful to myself and my belongings.
We love how thorough zerorez is when cleaning our carpets. Our carpets always look amazing when they are done.
Your staff took their time to do a wonderful job. Even though it probably took longer than they planned. Their knowledge of their products was impressive.
I thought they would move the couch to do the whole carpet. I did not pay for just traffic areas.
John and Jeremiah were very professional and did an outstanding job. My carpet was a wreck after a 3 month home improvement project and four pets. They got all the stains up. I didn't thank them enough!
On another note, after the carpet dried, I noticed a spot about 18" x 36" that looks like it might have been missed. Is there any chance of having someone come take a quick look at it? Thank You!
All natural products
On the day of the appointment I was called to tell me about what time I could expect the technician. Then I was called again and given an exact time he would be at my house. He showed up within 1 minute of the time I was told. He got everything setup quickly and got right to work. The technician was polite, thorough, and completed the cleaning with 45 minutes. It felt like he just started and he was done, yet I was watching him almost the entire time. It has now been a week and the carpets still look great.
Our dog had a really bad tummy and she left an awful mess and stain on our carpet, $8000 worth and not even a year old..!! Found Zerorez on line and gave them a call. A gentleman named Jhon came out and saved the day for us. The service was awesome and Jhon was very respectful of our home. He checked out the stain to see what he would need to use on it and came up with perfect solution cause it was amazing how it took care of not only the stain but also the smell. We will definitely use and recommend your services in the future. Thanks for saving our new carpet..!!
Service was excellent, but all the small ordinary spots came right back.
Scott was great to work with. He worked hard and delivered what he committed to.
Jeremy was very nice, he pre treated some area where I have staun from plant water, one didnt come out but the others look,much better. Jeremy was efficient and friendly.
Professional, friendly, & knowledgeable staff. Services were effective and left behind zero residue and no funky smells. Thank you, Zero Rez for delivering as promised!
I didn't feel like the carpet was any cleaner than when I rent the portable units from Home Depot. It also did not smell nice after the cleaning. Our carpet is only one year old.
Did a great job at cleaning made the whole house smell amazing
Seemed as if there was a lot of selling extra services