- Phone: 509-582-9000
- Visit Website
based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that there are no chemicals in the cleaning process. My carpets look great and the price is reasonable.
You were prompt and worked very hard at getting really dirty carpets livable again thank you
You stand behind your work.
Only had carpets cleaned, did a good job
Would recommend this to friends
Very friendly and ensured that I was happy with the results before leaving.
The tech was awesome.... can't remember his name but he is the father of triplets
The carpet comes so clean,It looks like it's brand new. Very polite and courteous employees
It was great and quick, the only issue was the scheduling
I HAVE VIDEO OF MY HUSBAND CLEANING CARPET WITH RENTED MACHINE, AFTER 3 VISITS FROM YOU!!
I WILL BE PUTTING THIS ON SOCIAL MEDIA UNLESS YOU ARE WILLING TO MAKE IT RIGHT!
I HAVE THE VIDEO I CAN FORWARD IF NEEDED, THE CARPETS WERE FILTHYYYY AFTER YOU SUPPOSEDLY CLEANED 3 TIMES!!
No chemicals
Clean carpets and flexible schedule.
I got the appointment time that I wanted. The representative was very polite and very concerned in the guidelines of the guarantee that my carpet had. He was very efficient and was in and out in no time. My carpet looks great. Thank you Zerorez!!
Pat Parker
Very knowledgeable and courteous staff. I appecriated his professionalism while still staying approachable.
No chemicals
I like how informative they are. The gentleman that worked on our carpet made sure to let me know everything he was doing and how it will affect our carpet. The cleaning turned out great and we will definitely use them again, as well as recommend to family and friends! Thank you!
my dog spots have not come back.
Nice young man. Informed and very courteous.
Jake was very friendly and helpful and did a great job. I appreciated his courtesy, and his knowledge of your products in order to get the best result possible. Wish you offered a senior discount. Thanks so much.
I highly recommend Zerorez. Service is great!!!, They were able to get me in on a such a short notice and price was very reasonable. Tech who came out to the house forgot his name did such a great job. I was not able to meet him but he made sure he covered every single corner of the house. Girl in the office who took my call was very nice as well...great people.
Excellent results & customer service was wonderful. The Coordinator, Erin was so nice & helpful and the
Carpet Tech "Kyson" was personable & professional. I have already recommended Zero Rez to 5 different
people. I am a Caregiver so I will be recommending your company to all my associates & clients.
Thank You,
Michele
He explained everything , was honest and got the job done professionally and quickly. I will definitely use you again!
Efficiency of the technicion. The carpeting looked almost new when cleaned.
Friendliness of the phone personnel. Needed to be on a cancellation list and they contacted us with a closer time frame.
Nothing you are fabulous Iam telling all who will listen that your the best carpet cleaner around
I love how clean my carpets looked without leaving a heavy scent of cleaning/ chemicals. The kid that came to clean the carpets was very professional and friendly.
The service was excellent. My carpets look much better and the technician was professional.
on time very efficient, did a great job
I asked for a guarantee. I was told that the tech would check it out and let me know what you could do. I was skepticalbebecause the carpet was in bad shape. The tech said he thought he could fix it and so i agreed to pay the price. The carpet was awful after your tech cleaned it and the house was full of flies. I explained this to your company and another tech tried it again. I was out of state and he told me it was not much better, but that was as good as he could get it.
again, I was skeptical, but you sounded so sure. The carpet is still bad, ask your tech. I would not have spent the money for this.
First name removed
Our experience from the very beginning was very enjoyable and stress free. As far as your products and services go you receive and A in our book. Our carpets look simply amazing and Jake your service Texh was awesome. He walked us through the process and gave very helpful information on what would be the best route to go in us getting the most for our dollar. He was pleasant and very knowledgeable about the business and we could tell that this was not his first day or week of being at this job. He enjoys what he's doing and he wants to see people get great service. We felt well taken care of.
Great job by Jake!
Love the quick dry time