What our clients think of us!

Friendly curtious service. Good cleaning job.

The work performed was unsatisfactory and the carpets upstairs still had stains and there was a white film around the couch after cleaning was completed.

Employees that care about the job they do. A company that cares about customer satisfaction.

carpet was pretty dirty. looks much better.

Prompt and courteous service. Zerorez called us a couple of times to inform us when we could expect the tech. I really appreciate the communications from the company.

Did a nice job and we were very impressed with the carpet cleaning tech. He was nice and very professional

Quality of product, Customer Service of both scheduling and competence of technician.

The carpet was still stained after the job was "completed" and I had asked the technician to redo the cleaning where the stains remained. Hopefully when they come back on Friday to redo the cleaning they do a better job and get the stains out. Then I would be willing to recommend them.

It took three days for my carpets to completely dry and that was with the heat turned up & fans going.

I really like how it got the deep stains out and left house smelling refreshing

You were able to help me in a very difficult situation and I greatly appreciated your coming to my rescue
in a hurry. As usual, your services were more than prompt,courteous and beyond reproach. I always know that I can count on Zerorez to do a great job of cleaning carpets,mattress', sectionals and sanitize whatever needs it,as well as stain guard everything. I wouldn't reccomend anyone else to anyone and I haven't for five years. I especially appreciate the man that noticed a blue stain and was able to get it out. He really worked hard!

Friendly professional service; efficient and quick; helpful with getting a few things moved.
Carpet looks and feels great !

it works

Thank you for coming back and cleaning our carpets. They look like how I remember them looking from the very first time you cleaned them.

Please do not worry about replacing the picture frame that was broken, I will get it fixed.

Thanks,
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I really liked how quickly the carpets cleaned up. My daughter in law is having her carpets cleaned next weekend. So I already sent you a referral.

Great staff (Erin) and technicians; they are really focused on customer service. However, the Zerorez process just does not clean my carpet. It's an old berber carpet -- I've discussed that with the technicians who've come and I've been led to believe that it could be cleaned. The first time (and I paid extra for the protectent, spots popped up within a week.
So I thought that a second cleaning would be the ticket. It was worse; I had spots by the next day. Erin was very accommodating; she worked me in for a followup a week later. The technician still wasn't able to get the spots out.

I've concluded that your process just isn't going to work, which is unfortunate because the Zerorez team gives great customer service.

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I liked the fact of using less chemicals & soap.

How well it got the stains out of my carpet and off my couch.

Great customer service, good job cleaning our carpets too!

The service was fast and my carpet looks great. The representative, Edwin I believe was very friendly and considerate.

I was a little disappointed that the carpet didn't smell fresher when it was finished. I thought you used a deodorizer and I specifically asked the technician if he could add something. I paid extra for a pet treatment, but I really didn't notice any difference.

My carpets look wonderful. The representative who cleaned the carpets was very professional and knowledgeable and explained the processes! Thank you!

quick and did a good job

Jeremy was very professional and friendly and took care while in our home.

Your service tech (Scott) was very professional, knowledgeable and did a thorough job. My 20 year old carpet looks new.

Very good and competent service men

How friendly Jay and Tayson were not only to me but my children as well

The tech was right on time and finished within 2 hours. So far the carpets look good wit no spots popping up.

The guy who came out to the house, Jeremy. Very polite, professional and did a great job!

The people doing the work was awesome Thank you for your work.