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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were prompt and did a great job on my carpet cleaning. I would use their service again. Thank you Zerorez!
Using technology that doesn't use chemicals.
They did not wear protective covers on their shoes and they left muddy footprints throughout the house on our tile floors and did not do any cleanup. The air ducts/vents were cleaned and we are happy with that however there were several areas on our carpets that did not get cleaned.
Quick and easy professional service
Very professional and efficient! Carpets look great!
Friendly service and love the 3 step process (we have dogs)
Quicker dry time. Not stinky chemical carpet cleaning smell. Friendly staff.
The way the carpet feels after it is cleaned.
Using an extension cord from a utility or bathroom would be a good idea for preliminary spot spraying. Or investing in a machine that doesn't use electricity. Only half of my three rooms was sprayed and I had to call an electrician to help me get electricity back. Maybe future cleanings will be better.
Very Prompt and a job well done.
Availability of services.
Another thorough rug cleaning. Knowledgeable and proficient technician.
On time, professional, good price, clean carpet .
Professionalism
The technician seemed totally unorganized. I had him apply chemicals to the animal spots in one room. He seemed to have missed other spots in that room. In the main living area, I pointed out spots to be pre-treated, I can still see all but one of the spots I pointed out. I have no idea how much we were charged as the online invoice doesn't show anything when I download it. We have used your service in the past and were very pleased, this time not so much. He said he was having a problem with one of his hoses but if tat were the case, I would think he would have rescheduled the appointment. Again, I'm very disappointed at this time. We live on our social security and cannot afford to have the carpets cleaned again. Sorry, I usually am not one to complain but I felt as though I had to this time. Sincerely, Mrs. Last name removed
it like & smells clean without the soap film
Fast and a job well-done.
Loved everything about Zero Rez! The staff was great. The tech was friendly and did a super job. I would recommend them to anyone.
Thanks again!
Gets the job done right!
Juan was an exceptional young man-he represents Zerorez the way all businesses should be treated. He did an exceptional job - all of your people should be as a quality as this young man. Please, just only send Juan to this address. Thank you.
Clean scent. Fast drying time. Friendly, knowledgeable and helpful staff.
Awesome service! Awesome technicians!
Michael did a great job very friendly and efficient.
Very professional staff! The products are non-toxic and cleaned our carpets wonderfully! Very pleased! We will always call Zerorez!
Quick efficient service. We've used other companies before but Zerorez left our carpet cleaner than ever before!
On time,friendly
Carpet was very clean and your tech did a phenomenal job. He was incredibly professional, on time, and answered any and all questions I had. Well done!
Very professional service. I'm very happy with the carpet cleaning results. I really like the spot remover I bought. It just lifts the stains to the surface.
Excellent service and fast service
Easiest process for requesting a service I ever experienced! PLUS, nice, friendly technicians!