What our clients think of us!

Very happy with results!!!

fast/friendly service

The fact that your company does not use harsh chemicals, and the gentlemen who worked on our house, were very friendly and professional.

Your guys are always so polite, and are good at what they do.

Courteous staff and knowledgeable about our cleaning needs.

Juan the technician was very knowledgeable about the products and services you provide.

When you clean the furnace you would think he would does the entrance that faces the furnace he would wipe off all of the vents that you cleaned cleaning need to Cleaned out of the actual event just very sloppy and fast

Very professional and courteous

Notifies when arriving, professional.

Excellent and friendly customer service

This last visit my floors and couch looked great! Thanks Scott.

Friendly and professional staff. Matt was personable and explained the expectations clearly.

Your technicians do a very good job!

My high traffic areas still don't look very clean , Not sure what else could be done. Carpet is only a yr old.

The power of the cleaning water that was used

the floors were wetter than I expected them to be and didn't dry out for over 24 hours, also disappointed in the chairs ,
for the amount of money it cost me expected to be better
The chairs need to be recleaned

Dispatch technicians to arrive at the appointed time and not before. I set the appointment for a specific time knowing I wouldn't be home before then and that was relayed at the time of setting the appointment.

Nice employees that seem well trained and a job well done.

Had vents cleaned and they were not put back carefully. Had some ceiling damage that we already took care of. Also did not clean up after self after doing a basement vent. Also noticed once the carpet dried, there was a definite spot in the living room that hadn't been taken care of. It was noticeable before the cleaning. My husband and I were out of town. Our son was at the house. They did mention to him that there was a bathroom duct that was broke. Steps also were not as clean as I had hoped. We also were surprised by a water disposal fee. That was not mentioned on the original quote. Should have been mentioned when we got the quote.

Great service. Juan who cleaned our carpets was very nice, polite and thorough

Technician stated he could get stains out after being repeatedly asked and questioned. Stains are still in carpet and your company now states that they cannot be removed.

Monica was great and was really knew what she was talking about. We will request her in the future and pass out her cards.

Thank you for coming to Desert Aire, we can get you a full days work and appreciate your coming.

Name removed

Cleaned deep residue, hair etc from carpet that other services did not.

Fast and no mes..quiet equipment.

Responsive, responsible and do an excellent job

My problem was that after having the carpet tested for more cat urine I was given a price of between $800 and $1000 more to get the stains and odor out since it was not part of the original guarantee. So now I had a wet carpet, worse stains and had to pay for an additional cleaning which did nothing to improve the carpet. I ended up tearing the whole thing up including the padding, staples, and tack strip. I then had to scrape the mud from the soaking and clean the exposed floor. I guess my complaint is that "should I have had to pay for the second cleaning when it didn't even do any good?"

Professional fast service. Carpet looks awesome!

Quick drying time.

The tech. Scott, was professional and friendly and worked hard to get the cleaning done in a timely manner. I really like the 2 step cleaning process. It left our carpets looking great, even in the high traffic areas. The appointment operators were great also, very friendly and professional.

I will call the office today but half of the area needs to be looked at and probably re-done, the other parts of the carpet look real good, there are a few areas that have a white chalky substance next to the baseboard.