Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8893 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 2, 2016 — Rated 10 out of 10 by J.S. Zerorez Tri-Cities
What do you like about our products and services?

No chemicals. Friendly, helpful staff. Punctual.

Report a concern   September 2, 2016 — Rated 8 out of 10 by B.R. Zerorez Tri-Cities
What could we do to improve?

After my carpet dried the big spots are still there. The young man who did the cleaning was very personable and accommataing.

Maybe sot clean where the spots didn't come out.

Beverley

Report a concern   September 2, 2016 — Rated 10 out of 10 by S.F. Zerorez Tri-Cities
What do you like about our products and services?

How clean and new my carpet is now. The technician was such a hard worker too.

Report a concern   September 2, 2016 — Rated 9 out of 10 by N.H. Zerorez Tri-Cities
What do you like about our products and services?

Great service! Thanks

Report a concern   September 2, 2016 — Rated 10 out of 10 by Mark Howell Zerorez Tri-Cities
What do you like about our products and services?

Very knowledgeable about all services. Very professional attitude. Cleaned the carpet with trained skill. Was careful with the equipment in my home.

Report a concern   September 1, 2016 — Rated 10 out of 10 by L.L.R. Zerorez Tri-Cities
What do you like about our products and services?

The service was great as was Edwin!

Report a concern   September 1, 2016 — Rated 10 out of 10 by Michelle Sullivan Zerorez Tri-Cities
What do you like about our products and services?

They made our carpets look like new again! Our dining room and bedroom were very stained from 3 dogs, 3 cats, and 3 kids. Zerorez came and made all of the stains disappear!

Report a concern   August 31, 2016 — Rated 10 out of 10 by S.B. Zerorez Tri-Cities
What do you like about our products and services?

very good job,very happy

Report a concern   August 31, 2016 — Rated 10 out of 10 by L.L. Zerorez Tri-Cities
What do you like about our products and services?

Kevin was so nice and very

Report a concern   August 31, 2016 — Rated 10 out of 10 by S.C. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly and explain what exactly they're going to do and if not satisfied, will come back and make right.

Report a concern   August 30, 2016 — Rated 10 out of 10 by Natalie Foster Zerorez Tri-Cities
What do you like about our products and services?

Great communication! Great flexibility and overall great service

Report a concern   August 29, 2016 — Rated 9 out of 10 by C.C. Zerorez Tri-Cities
What do you like about our products and services?

No residue

Report a concern   August 29, 2016 — Rated 10 out of 10 by N.C. Zerorez Tri-Cities
What do you like about our products and services?

Very professional and courteous..

Report a concern   August 28, 2016 — Rated 10 out of 10 by Katie Burton Zerorez Tri-Cities
What do you like about our products and services?

It was quick and worked well!

Report a concern   August 28, 2016 — Rated 10 out of 10 by M.R. Zerorez Tri-Cities
What do you like about our products and services?

Customer service was outstanding. Carpets look great. Completed timy woth no disruption. I was very pleased.

Report a concern   August 28, 2016 — Rated 10 out of 10 by K.V. Zerorez Tri-Cities
What do you like about our products and services?

Amazing over the phone customer service, super polite, professional and helpful. The technician that came to our house was very professional and did such a wonderful detailed job!

Report a concern   August 28, 2016 — Rated 10 out of 10 by maverick williams Zerorez Tri-Cities
What do you like about our products and services?

Excellent communication by letting me know when the tech was going to be there and how far out they where,also the tech was very polite and made sure that he knew exacly what it was I wanted done and he also asked me if I was happy with the job he had done. This is a very professional company and I have nothing but praise for Zero rez and I will definitely be using them in the future.

Report a concern   August 28, 2016 — Rated 10 out of 10 by T.M. Zerorez Tri-Cities
What do you like about our products and services?

Cody was prompt friendly & knowlegable

Report a concern   August 27, 2016 — Rated 10 out of 10 by K.C. Zerorez Tri-Cities
What do you like about our products and services?

The young man that cleaned the areas where my dog had several accidents was thorough and didn't quit until the smells were no longer noticeable. It has been three days now, carpets and beds are completely dry and still no noticeable odor. Thank you Zerorez.

Report a concern   August 27, 2016 — Rated 10 out of 10 by S.B. Zerorez Tri-Cities
What do you like about our products and services?

Good service and the tile looked amazing..

Report a concern   August 27, 2016 — Rated 7 out of 10 by S.J.T.O. Zerorez Tri-Cities
What could we do to improve?

Keep on keeping on

Report a concern   August 27, 2016 — Rated 10 out of 10 by P.L. Zerorez Tri-Cities
What do you like about our products and services?

That the carpet looks nice and i like that thetes no that i can feel the clean and not soap. Thank you

Report a concern   August 26, 2016 — Rated 10 out of 10 by Alice Bond Zerorez Tri-Cities
What do you like about our products and services?

Your personnel are so nice, friendly and helpful. They did an awesome job on all of our carpeting and kept us apprised every step of the way; from confirming our appointment the day before to letting us know when they were actually on their way. The technicians walked through the house with me, making notes of problem areas and giving us a recommendation for anything more than a general cleaning. The price was fair and I would not hesitate to recommend Zerorez to anyone who asked.

Report a concern   August 26, 2016 — Rated 10 out of 10 by Michelle Porter Zerorez Tri-Cities
What do you like about our products and services?

My carpets are CLEAN!! I have 4 dogs and live out in the country where dust and dirt are ABUNDANT!! I vacuumed three days later and the canister was almost empty, usually it is FULL of dirt and dog hair :) Also..the pet stains from my old blind lab are gone!! I'm a bit OCD and was constantly shampooing up her accidents..but I needed to have a thorough cleaning done, and the spots I couldn't get clean taken care of. They are gone!! Your staff is amazing!! So helpful, on time and skilled at their jobs!!

Report a concern   August 26, 2016 — Rated 10 out of 10 by J.W. Zerorez Tri-Cities
What do you like about our products and services?

Staff is polite an on-time. I like the fact that my house does NOT have a chemical odor when the cleaning has been completed. I have since mentioned to 3 other people considering have their carpets cleaned.

Thanks,
First name removed

Report a concern   August 25, 2016 — Rated 10 out of 10 by Ciera Shores Zerorez Tri-Cities
What do you like about our products and services?

Kevin had excellent customer service and was very knowledgeable about the products used, answered all of my questions, and my carpets look brand new! I will be requesting him to clean my carpets in the future and refer him at Zerorez to my friends and family! Thank you Zerorez!!

Report a concern   August 25, 2016 — Rated 10 out of 10 by T.S. Zerorez Tri-Cities
What do you like about our products and services?

Professionalism, and how clean my carpets get.

Report a concern   August 25, 2016 — Rated 10 out of 10 by A.S. Zerorez Tri-Cities
What do you like about our products and services?

First impression of your cleaning crew was top notch, both dressed clean and presented themselves professionally. I decided on Zerorez above other carpet cleaner for the process and the solutions used to clean the carpet.

Report a concern   August 25, 2016 — Rated 10 out of 10 by J.J. Zerorez Tri-Cities
What do you like about our products and services?

Nice people did a great job!

Report a concern   August 25, 2016 — Rated 10 out of 10 by D.B. Zerorez Tri-Cities
What do you like about our products and services?

fragrance free,fast drying


Privacy Policy