- Phone: 509-582-9000
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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quick drying, thorough cleaning, personable technicians.
Great customer service.. Each person that has came to my house for services does an outstanding job, very friendly & best customer service! Thank you zerorez
Carpets looked great! It did not take very long for the carpets to dry and we could put our furniture back within a couple of hours. Super nice guys who cleaned our carpets, very polite and professional! I would recommend Zerorez!
The hallway doesn't look good at all !
great smell and clean results and most of all the customer service was outstanding Thank you Edwin
can schedule easily and cleaning is great. Love the fact that they bill my credit card and send me my invoice by e:mail. Even send me reminders of my appointment. Great service!
Estimated time to move was 3 hours more than quoted. Need to be a bit closer on your quotes.
We were afraid we may have to replace the carpet in our rental home because of the condition, but your Co. did a great job on cleaning it, an removing spots. Was very surprised and happy with the results. Juan was a very nice guy, an very professional. Thank you for the excellent service. I will definitely use you again, and recommend you to all our friends.
Suzanne Gagner
Easy of scheduling. The office is open at 7:00 AM which makes it super convenient to take care of phone calls for those of us who work. The technician was prompt, thoughtful and thorough. My carpets dried quickly which made the inconvience of wet carpet minimal.
I especially liked the deep extraction process. Wow. Made a huge difference!
The natural products for cleaning carpet and how clean it gets it.
too expensive
Efficient and quick.
Friendly people who made sure I was satisfied
On time, good worker, great look to carpet when dry
Jeremy was very knowledgeable and professional. This is our first time using Zerorez and it won't be our last.
Not very happy with cleaning. Did not take up spots. Was wet for hours and hours. Does not look clean like it normally does when cleaned.
I will be calling another company to clean carpets next time.
The representative that did the cleaning however was nice.
One of the best young man worker I have seen in many years.
Jose was very nice and professional! We liked his smile and positive attitude. He saved us $$ with his expert suggestions.
Technicians were great, quick and did a great job. However the only thing I still have an issue with is the fact that they have to manually input a credit card into a phone. With all the security breaches this is not best practice.
good quality
Friendly and professional technicians.
Jeremy did a great job. He was polite, friendly and efficient.
My carpets look dirtier than before I got them cleaned and pet stains are still there. I paid extra to get rid of them and yet they're still there and the dog has been sniffing them nonstop
Professional friendly ontime
Technicians were very knowledgable and efficient. Quality professional job
Best service we have had he was amazing!!
Scheduled an appointment promptly, called when they were on their way so we weren't wondering when they would arrive. Kevin was friendly, polite and wanted to make sure we were satisfied with the results. He wasn't in a hurry to get in and get out without doing a good job. We wouldn't hesitate to call them again.
Everything was done to make sure we were satisfied
The technician was personable and knowledgeable. Our chairs look new.