Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8892 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2016 — Rated 9 out of 10 by M.R. Zerorez Tri-Cities
What do you like about our products and services?

Kevin was committed to doing a good job for me and he did

Report a concern   June 30, 2016 — Rated 10 out of 10 by Diane Larsen Zerorez Tri-Cities
What do you like about our products and services?

John the tech was very professional. Company overall was great to work with.

Report a concern   June 30, 2016 — Rated 10 out of 10 by J.L. Zerorez Tri-Cities
What do you like about our products and services?

Your technician was amazing. He was pleasant, professional, and friendly. We have always been satisfied with your services, but we feel he took it to the next level. He was so very thorough. With two kids and a very hairy dog, we certainly appreciate his hard work. We would be happy to recommend your company to anyone we know.

Report a concern   June 29, 2016 — Rated 10 out of 10 by T.B. Zerorez Tri-Cities
What do you like about our products and services?

Was able to get service very quickly and tech was on time and very friendly and did a good job

Report a concern   June 28, 2016 — Rated 10 out of 10 by jeffrey ferritto Zerorez Tri-Cities
What do you like about our products and services?

Great service

Report a concern   June 28, 2016 — Rated 10 out of 10 by K.F. Zerorez Tri-Cities
What do you like about our products and services?

They do amazing work. They even get out those tough toddler stains!

Report a concern   June 28, 2016 — Rated 10 out of 10 by Teri Sharp Zerorez Tri-Cities
What do you like about our products and services?

Our carpet is cleaner in the "very, very heavy use" areas than it has been after using other cleaning companies. The young man that did the work was very polite, efficient and trained well in the cleaning procedure.

Report a concern   June 27, 2016 — Rated 10 out of 10 by K.G. Zerorez Tri-Cities
What do you like about our products and services?

Great service. The guy was very informational and we are pleased with the final product.

Report a concern   June 27, 2016 — Rated 10 out of 10 by J.J. Zerorez Tri-Cities
What do you like about our products and services?

Edward was very knowledgeable and knew his products and their ability to take care of my carpet/dog issue.

Report a concern   June 26, 2016 — Rated 10 out of 10 by G.S. Zerorez Tri-Cities
What do you like about our products and services?

Service was fast on time and your guys were very knowledgeable great company will definitely be recommending to others.

Report a concern   June 25, 2016 — Rated 10 out of 10 by K.F. Zerorez Tri-Cities
What do you like about our products and services?

Worked very well, carpets looked amazing cleaning up after toddlers

Report a concern   June 25, 2016 — Rated 10 out of 10 by J.G. Zerorez Tri-Cities
What do you like about our products and services?

I thought the service was great. They got me schedules right away. The technician did a very good job and got out a stain I did not think he could. Interested to try more of the products

Report a concern   June 25, 2016 — Rated 9 out of 10 by D. Zerorez Tri-Cities
What do you like about our products and services?

Nice people. They all should get a raise.

Report a concern   June 25, 2016 — Rated 10 out of 10 by Crystal Green Zerorez Tri-Cities
What do you like about our products and services?

Leaves no crunchy residue. You do not use too much water. Your technicians are courteous and efficient and the price is great.

Report a concern   June 24, 2016 — Rated 8 out of 10 by T.P. Zerorez Tri-Cities
What could we do to improve?

The Zerorez process results in some temporary distortion of the carpet. This should be explained before application of the cleaning.

Report a concern   June 24, 2016 — Rated 10 out of 10 by B.S. Zerorez Tri-Cities
What do you like about our products and services?

Service by Technician Edwin Morales was SUPER AWESOME!!!

Report a concern   June 22, 2016 — Rated 10 out of 10 by M.K. Zerorez Tri-Cities
What do you like about our products and services?

Carpet cleaning and removal of red win

Report a concern   June 22, 2016 — Rated 10 out of 10 by jeffrey ferritto Zerorez Tri-Cities
What do you like about our products and services?

Great Service

Report a concern   June 21, 2016 — Rated 10 out of 10 by J.T. Zerorez Tri-Cities
What do you like about our products and services?

Very good about explaining treatment and answering all my questions

Report a concern   June 20, 2016 — Rated 10 out of 10 by Faith Martin Zerorez Tri-Cities
What do you like about our products and services?

I always appreciate the friendly, professional, efficient technicians! And 100% every time my carpets are cleaned. I've never been disappointed for any reason, when they come to my home.

Report a concern   June 20, 2016 — Rated 10 out of 10 by T.R. Zerorez Tri-Cities
What do you like about our products and services?

The staff is wonderful and always pleased with the service!

Report a concern   June 18, 2016 — Rated 10 out of 10 by C.C. Zerorez Tri-Cities
What do you like about our products and services?

They leave our carpets looking so clean and odor free.

Report a concern   June 18, 2016 — Rated 10 out of 10 by C.R.S. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very professional and did a great job.

Report a concern   June 17, 2016 — Rated 10 out of 10 by L.H. Zerorez Tri-Cities
What do you like about our products and services?

The products used smell great and love the equipment used to spot pet stains and other stains.

Report a concern   June 16, 2016 — Rated 10 out of 10 by S.A. Zerorez Tri-Cities
What do you like about our products and services?

Very professional all around. Good equipment, friendly-knowledgeable employees, not strong chemicals. And it all works. We have used Zerorez the last two times and will only use you as long as you keep up this level of service. Thank you.

Report a concern   June 16, 2016 — Rated 10 out of 10 by Jennifer McDonald Zerorez Tri-Cities
What do you like about our products and services?

Great customer service and great communication regarding show up time

Report a concern   June 16, 2016 — Rated 10 out of 10 by Brenda Bamford Zerorez Tri-Cities
What do you like about our products and services?

Carpets looked awesome! Professional, courteous staff!

Report a concern   June 16, 2016 — Rated 4 out of 10 by D.L. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

Carpet stain still in my carpet after cleaning

Report a concern   June 14, 2016 — Rated 5 out of 10 by C.R. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

spots are surfacing after the cleaning

Report a concern   June 14, 2016 — Rated 9 out of 10 by S.J. Zerorez Tri-Cities
What do you like about our products and services?

You actually got the stain out of my carpet. Service tech was very hard working


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