Customer Testimonials

Staff very friendly and knowledgeable

Mike fixed my bike tire. He was very helpful and friendly. You guys will always get my money for bike supplies. You cost more and well worth it. Will buy and e bike from you soon

Patient, informative, not condescending.

Your staff did a wonderful job very polite very helpful and very efficient. Thank you again.

Awesome….,!

Exactly what I wanted at the right price. Drove 1 hour to pick up my bicycle.

Fantastic shop to deal with. Upon entering the store, you get the feeling like they aren’t so much interested in making a sale, as they are a group of super friendly bike enthusiasts who just want you to join the fun. MCC takes the time to discuss what you are looking for, then makes suggestions based on hands on experience of what would work best for you….the goal being that you are fitted into the perfect setup that makes biking so much fun that you can’t wait to get out and ride! Forget about choosing a bike brand. Choose instead the right shop and you will lose all the “Did I make the right choice”? anxiety and focus on the fun.

Very friendly service

smart staff, knowledgeable, good space, OK pricing. Nice

thanks to joe for being very helpful and understanding. also thanks to chris for running a great shop keeping everyone happy.

Great shop my sister found a bike helmet she liked right away!

Great service thank you!

Andrew was wonderful & knowledgeable!

The staff was very helpful and informative. Made the entire experience laid back and enjoyable.

Long time customer. Always enjoy the shop. Recently went in for guidance on a bike problem and employee took time to walk me through a relatively easy fix I could do myself. Very much appreciated. So, I ended up replacing my very old bike pants. Seemed like a fair deal…

Thanks for a fair price and clear, concise communication.

Very informative to let you know what needs to be done prior to you leaving the shop.

Friendly and helpful

Fit me right in with no appointment. fast service, friendly staff

Friendly efficient service

Great service on my new E-bike -- and not one they sell! -- for an old customer. Not a first principle of the bike service industry.

Good, knowledgeable advice.
Friendly service.

Everyone there is extremely knowledgeable and responsive

Always quick service

My bike is perfect! I don't want to stop riding it! Thanks to the assembly and customer service technician who helped me to orient myself to my new e-bike. It's awesome and he was great to work with!

Staff was very helpful

Everyone is attentive to your needs and helpful so that your out with a properly operating bicycle in a timely manner thank you very much for all your support

Very and efficient!

Doug Last name removed
238 Ring Drive
Groton, CT 06340

Fixed a flat tire as I waited and very reasonable in cost. Greatly appreciated the fact that they knew what they were doing and done so quickly!

Everything! Great customer service, friendly, technical expertise and just a nice place.