- Phone: (860) 572-7433
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Customer Testimonials
Everyone there is extremely knowledgeable and responsive
Always quick service
My bike is perfect! I don't want to stop riding it! Thanks to the assembly and customer service technician who helped me to orient myself to my new e-bike. It's awesome and he was great to work with!
Staff was very helpful
Everyone is attentive to your needs and helpful so that your out with a properly operating bicycle in a timely manner thank you very much for all your support
Very and efficient!
Doug Last name removed
238 Ring Drive
Groton, CT 06340
Fixed a flat tire as I waited and very reasonable in cost. Greatly appreciated the fact that they knew what they were doing and done so quickly!
Everything! Great customer service, friendly, technical expertise and just a nice place.
The bike Tech. Are very helpful.
I've been having problems with the shifting on my Santa Cruz Heckler E bike. Brought it back well beyond the initial warranty period and the mechanic went thru the shift mechanism free of charge!!! Also replaced a worn out chain. THX!!!!!!!!!
They are all knowledgeable, courteous, fun to interact with. They pay attention to the customer right away and don't keep anyone waiting.
Friendly and quickly available customer service.
Thanks.
You had the product I was looking for when no one else did. You work cordial when taking my order over the phone an expeditious when packing and shipping my product. Too bad I'm in Florida and you're in Connecticut or I would come in and visit your store.
Staff was friendly and knowledgeable. They carry a great variety of quality products.
Your customer service is great!
Problem/ repair done quickly and politely
The staff is friendly and knowledgeable.
Jackson was wonderful to work with on my build and I really could not be happier with my experience with him and the rest of the folks at the shop!
friendly and efficient.
Friendly helpful caring service.
Great and friendly service.
Great service, knowledgeable staff, above and beyond in helping customers.
Perfect service, fast efficient and priced right!
This is a great, knowledgeable staff with great customer service skills. I love working with everyone in the shop.
fast, cordial, just really good service
Very helpful and friendly!
Friendly, postive and knowledgeable
Accommodating customer service, very knowledgeable, attentive. Stand alone single store, NOT a big box store. Quaility products and awesome store/showroom. Highly recommend Mystic Cycle Centre!
Your staff is knowledgeable, helpful and friendly.
Good, knowledgeable advice.
Friendly service.