- Phone: (860) 572-7433
- Visit Website
Customer Testimonials
Although I arrived to shop 30 minutes before store closing, both employees on duty were welcoming and helpful. Garrett was terrific in helping me pick out the perfect pair of socks for each person on my “stocking list”. Thank you.
Staff is very friendly and knowledgeable!
Friendly
Excellent service and good advise.
The team got me the exact bike that I was looking for, had it set up the day it arrived, and went over a ton of tips and tricks for this new mountain biker.
Very helpful staff and willing to offer advice and service at a range of price points.
Great friendly personnel.
Being able to purchase what I needed online then pick it up next day.
Your service is always top notch and I feel like Mystic Cycle is a partner in my cycling adventures. Thank you for taking care of me and my bike.
Local, friendly and helpful.
Great Service and attention!!!!
Great people
Garrett was awesome - thorough, professional, and friendly.
Mystic Cycle is always the best!!
Friendly, knowledgable and helpful
Good selection of products and knowledgeable staff.. Thanks
Nick & Joe both helped me on two separate phone calls, Nick with checking to see if MTB bars were in stock & Joe with confirmation that my order went through and was in the shipping process, both gentlemen were very cordial. The care in packaging was excellent & the shipment came 3 days earlier than the proposed date. I’m very happy & definitely will recommend this shop, Thank You, First name removed A. Last name removed
Expertise, reliability
I brought in my 4 year olds grandson bike to get training wheels and a helmet. My husband had salvaged a bike from a dumpster so we could have a bike at our house for when he visits. Staff was very attentive and helpful. Store wasn’t busy so they put on training wheels while we waited. Made for a fun and productive outing with Grandma.
Great service😊
The service is great and the people are welcoming
Excellent customer service
The girl who helped us with purchasing a bicycle pump was awesome and she let us borrow the shop's bicycle pump to fill our tires before our ride! Thanks!!
Great service. Thank you.
Friendly staff that are both knowledgeable and humble. There are no dumb questions.
Impressive!! Nice place. Staff was extremely friendly and helpful. Instant maintenance work was performed on mountain bike even prior to officially opening time. Again, impressive in more than a single way.
Love the product. Thankyou. ❤️
Great service and the bicycle runs great
Always helpful and friendly. Great customer service
I ordered some tires online as a gift for my brother in law (he chose them, sent the info and I made the purchase). The specific tires I purchased were no longer available- instead of canceling my order they called me and offered to provide a better pair of tires at a matched price. Super customer service. They went beyond expectations to make things work out. They will always get my business, and I will recommend them to anyone who asks!