- Phone: (860) 572-7433
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Customer Testimonials
Great service😊
The service is great and the people are welcoming
Excellent customer service
The girl who helped us with purchasing a bicycle pump was awesome and she let us borrow the shop's bicycle pump to fill our tires before our ride! Thanks!!
Great service. Thank you.
Friendly staff that are both knowledgeable and humble. There are no dumb questions.
Impressive!! Nice place. Staff was extremely friendly and helpful. Instant maintenance work was performed on mountain bike even prior to officially opening time. Again, impressive in more than a single way.
Love the product. Thankyou. ❤️
Great service and the bicycle runs great
Always helpful and friendly. Great customer service
Knowledge of products and service.
Great customer service!
The bike shifts like a dream!!! The group set is just wonderful!! The staff really took their time with my bike. They even found an issue with my tires and replaced them under warranty. I couldn’t be happier with the service!!
Great products, attentive, kind staff.
Variety
Affordability
Service writer was very pleasant and extremely knowledgeable.
Mystic had just what we were looking for as far as size and build level. Very helpful people and super responsive setting up a pick up time. we were driving some distance so this was really helpful. When we got there everything was ready. The crew set up the suspension etc and we were on our way. Definitely worth the drive.
Thank You Ken and Gail C
Quick personalized service!
Friendly, accommodating, helpful and knowledgeable staff.
Joe was excellent.
Excellent sales person
very good service
Fantastic selection! Despite being dirt poor this is a wonderful place to browse the latest in bicyclist technology, safety equipment and trends. Your team of techs regularly goes above and beyond to repair my damaged inner tubes and wheels, with their sound suggestions and advice being worth the repair cost alone. Thank you for being such a helpful, exciting and prominent staple in the Mystic community...I genuinely wish there were more small businesses in town that would follow your lead!
efficient, helpful staff.
Staff is very knowledgeable and friendly. The inventory selection is extensive.
You have Keton IQ ENJOY SHOW ROOM CONDITION OF THE STORE
Knowledgable about all their products and great customer service.
Very knowledgeable and personable staff. Couldn't be happier with their service.
Always have what we need. Friendly staff

I brought in my 4 year olds grandson bike to get training wheels and a helmet. My husband had salvaged a bike from a dumpster so we could have a bike at our house for when he visits. Staff was very attentive and helpful. Store wasn’t busy so they put on training wheels while we waited. Made for a fun and productive outing with Grandma.