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Customer Testimonials
Professional, speedy and patient. Got me ready for my 70.3 Ironman by helping troubleshoot some issues with my bike. Turned around a solution in 24 hours. Best bike shop around!
Guy attending to me was great. Very informative.
Personalization
I was impressed with how quickly I was greeted and served. Also everyone had a happy disposition, so getting a new part and installing it was easy and it made for a nice experience. Two thumbs up!
I called that morning and Chris was able to get me right in.
Michael found an issue that was hidden by the bar tape. He conferred with the other staff members and they all agreed that it wasn’t a serious issue. He communicated that to me which I really appreciated.
Great Products at good prices and all the people that work there are very knowledgeable, helpful and friendly.
Personal service
Always a pleasure to visit the shop.
Shop help is unparalleled. Technically savvy yet able to explain anything mechanical or operational very well.
Great service. Extremely knowledgeable people at the shop.
the customer service is very good. The staff are knowledgeable.
Great service
Exception service and attitude from the entire staff.
Excellent and friendly service people. Quick change of a flat tire on a busy Saturday enabled me to get my Sunday morning ride in.
Welcoming, knowledgeable and great service
Thanks so much for the prompt attention that Jackson gave to repairing my derailleur
Friendly people! Quick service and repair
Awesome customer service
Best darn lbs in Mystic for my whole life
Top quality brands presented and supported by top notch people! I always appreciate their great advice and honesty.
Knowledgeable staff and friendly attitude.
Excellent service by Caesar! He tuned my bike for the season while I waited.
answered questions directly, local, in stock
Ryann and the rest of the staff!
Attentive and friendly service
Ryan is the best, not only does she have first hand experience riding but also great recommendations from both her personal experience and her time being at the store! Before I left she installed my purchased products on my bike and gave me a tutorial on using them! She not only made my day. She left a good lasting impression for Mystic Cycle Center! THANK YOU MYSTIC CYCLE CENTER AND THANK YOU RYAN!!!!
The young lady that helped my wife and me on Sunday afternoon (Erin?) is fantastic. She’s very knowledgeable, friendly, enthusiastic, and a joy to work with!
Staff was wonderful.
Went the extra mile to go over my new bike even though I bought it from another shop.
Made me feel comfortable in my accessory selection as well as no pressure approach to my purchases.
Wish I had gone there in the first place to make my initial investment.
Can’t say enough good things about everyone there.
Chris's service on my new bike was exceptional!
Fast. Great service.